Senior Software Engineer – CRM, Platform

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Develop and sustain features across our CRM+ platform utilizing C#, .NET, and SQL Server.

• Design and manage services on Azure, focusing on scalability, reliability, and cost-effectiveness.

• Collaborate with Product and Design teams to define requirements, emphasizing a customer-first approach to technical decisions.

• Integrate AI tools, particularly Claude Code, into your daily workflow for tasks such as prototyping, code generation, testing, debugging, documentation, and expediting delivery.

• Produce clean, well-tested, and maintainable code along with unit tests, while actively engaging in the code review process.

• Provide mentorship and pair programming support to fellow engineers, elevating the engineering standards within the team.

• Advocate for best practices in QA, CICD, and product architecture.

• Diagnose and resolve production issues with urgency and accountability.

• Play a role in shaping technical strategy and evolving our architecture as the platform grows.

⛳️ Requirements

• Over 5 years of professional software engineering experience, with in-depth knowledge of **C#/.NET**.

• At least 3 years of experience with **Vue**; experience with React or Angular is also beneficial.

• Extensive experience in building and managing production systems on **Azure**.

• Strong background in **SQL Server**, including schema design, query optimization, and performance tuning.

• A genuine passion for AI-assisted development, with practical experience utilizing **Claude Code** in your engineering processes.

• A **customer-first, product-minded** approach to engineering, frequently asking "how could this feature be improved?" alongside "how do we implement this feature?"

• Enthusiasm for participating in customer discovery discussions, root cause analyses (RCAs), and occasional customer demonstrations.

• Experience in CRM or data-intensive platforms is highly advantageous.

• Familiarity with **Datadog**, **Playwright**, and other observability and testing tools is a plus.

• Exceptional communication skills and the ability to work collaboratively across Product, Design, and Customer Success teams.

• Proven track record of managing projects from inception to deployment and monitoring.

🏝️ Benefits

• Competitive salary based on Carta data.

• Employee recognition program through Bonusly (including birthdays, anniversaries, achievements, etc.).

• 401(k) retirement plan with company matching of 50% up to 6% of compensation after 90 days.

• Commitment to work-life balance, encouraging the use of Unlimited PTO.

• Supportive leave policy that includes paid volunteer days and company holidays.

• Comprehensive healthcare benefits, including medical, dental, and vision coverage, with options for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• 12 weeks of paid primary parent leave and 4 weeks of paid secondary parent leave (includes adoption as well).

• A strong sense of community, hosting exciting company outings and events.