Senior Software Engineer – Bilingual

This is a fully remote position, open to applicants in Mexico, +1 more country.

📋 Description

• Design, develop, and sustain custom applications, intricate workflows, catalog items, and system integrations on the ServiceNow platform.

• Create and enhance AI capabilities, autonomous agents, and agentic workflows utilizing Now Assist AI.

• Oversee the cross-platform ramifications of requested modifications.

• Implement quality standards and manage routine ServiceNow version upgrades to ensure vendor compliance.

• Collaborate with Solutions Architects and business stakeholders to convert complex requirements into functional Agile deliverables.

• Enhance platform governance and optimize internal team operations.

⛳️ Requirements

• A minimum of 5 years of experience in developing and maintaining solutions on the ServiceNow platform.

• Advanced proficiency in JavaScript, ServiceNow API web services, and core modules such as ITSM, ITOM, SPM, HAM, SAM, CSM, or SPO.

• ServiceNow Certified Application Developer (CAD) is mandatory.

• Certified Implementation Specialist (CIS) is preferred.

• A Bachelor's degree in Information Technology or a related technical discipline.

• Strong grasp of ITIL principles.

• Proven experience mentoring developers within an Agile environment.

🏝️ Benefits

• Competitive salary and benefits tailored to experience.

• Flexible work arrangements to promote work-life balance.

• Comprehensive health, wellness, and retirement plans.

• Opportunities for ongoing learning and professional development.