Senior Software Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and manage customer-facing AI platform services and product features primarily utilizing Python, while integrating with PHP and Java systems as necessary.

• Create and enhance agentic harnesses, encompassing agent runtimes, workflow orchestration, tool execution, state management, recovery paths, and evaluation hooks.

• Seamlessly integrate agents and LLM-powered workflows into production systems with a focus on reliability, accuracy, latency, scalability, and cost-effectiveness.

• Assess models and providers for targeted product use cases using defined success criteria and adaptable abstractions.

• Take ownership of evaluation, tracing, observability, and quality feedback loops for AI functionalities.

• Produce clean, well-tested, and thoroughly documented code while promoting engineering best practices, test automation, maintainability, and operational excellence.

• Collaborate with product, design, data, security, and engineering teams to transform undefined AI opportunities into dependable customer-facing features.

• Develop, troubleshoot, and manage services that interact with PostgreSQL, SQS, gRPC, and REST APIs, including data models, event streams, service contracts, and versioning.

• Provide technical leadership, architectural guidance, pair programming, code reviews, and mentorship.

• Assist Cloudbeds in delivering valuable, trusted, scalable, and measurable AI-driven customer experiences within the hospitality sector.

⛳️ Requirements

• A minimum of 5 years of software engineering experience in building, deploying, and maintaining production systems.

• Strong expertise in Python within production environments, including APIs, services, testing, debugging, and operational accountability.

• Practical experience in building, integrating, or assessing agentic systems, agent harnesses, tool orchestration, or LLM-powered workflows.

• Familiarity with agentic frameworks and tools such as LangChain, LangSmith, LangGraph, or similar platforms (e.g., PydanticAI, CrewAI).

• Experience with MCP, vector databases, retrieval patterns, RAG architectures, or AI evaluation platforms.

• Comfortable working across a diverse tech stack, particularly contributing to or integrating with PHP and Java services when necessary.

• Knowledge of prompt and version management, guardrails, tracing, LLM observability, cost and latency optimization, or human-in-the-loop workflows.

• Proficient in cloud infrastructure and containerization technologies such as Docker, Kubernetes, and AWS, as well as experience with remote-first, globally distributed teams.

• Background in API-driven design, distributed systems, data modeling, and establishing reliable service boundaries.

• Solid understanding of software best practices, design patterns, performance, security-conscious development, and testing at unit, integration, and end-to-end levels.

• Exceptional problem-solving and debugging abilities, particularly in complex systems with uncertain or probabilistic behavior.

• Strong product sense, customer empathy, effective communication, teamwork, ownership, and time management skills.

• Fluency in English at a business level, both verbal and written.

• Candidates must be currently authorized to work in the location where the position is based without requiring visa sponsorship.

• Cloudbeds is unable to provide sponsorship for work visas.

🏝️ Benefits

• Remote First, Remote Always.

• PTO in accordance with local labor requirements.

• Fully Paid Parental Leave.

• Home office stipend based on country of residency.

• Professional development courses available through Cloudbeds University.

• Access to professional development opportunities, including manager training, upskilling, and knowledge transfer.

• Reasonable accommodations during the hiring process for individuals with disabilities.

• American Sign Language (ASL) interpreter provided when necessary as a reasonable accommodation for the hiring process.