Senior Software Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design, develop, and manage customer-facing AI platform services and product features primarily utilizing Python, with integration into PHP and Java systems as necessary.

• Create and enhance agentic harnesses, which encompass agent runtimes, workflow orchestration, tool execution, state management, recovery paths, and evaluation hooks.

• Incorporate agents and LLM-enhanced workflows into production systems, ensuring reliability, accuracy, responsiveness, scalability, and cost-effectiveness.

• Assess models and providers for particular product applications using established success criteria and adaptable abstractions.

• Oversee evaluation, tracing, observability, and quality feedback loops for AI functionalities.

• Produce clean, well-tested, and thoroughly documented code while promoting engineering best practices, test automation, maintainability, and operational excellence.

• Collaborate with product, design, data, security, and engineering teams to transform ambiguous AI prospects into dependable customer-facing features.

• Develop, troubleshoot, and manage services that interact with PostgreSQL, SQS, gRPC, and REST APIs, including data models, event streams, service contracts, and versioning.

• Contribute as a senior individual contributor by providing technical leadership, architectural insights, pair programming, code reviews, and mentorship.

⛳️ Requirements

• 5+ years of software engineering experience in building, deploying, and managing production systems.

• Strong expertise in Python within production environments, covering APIs, services, testing, debugging, and operational responsibilities.

• Practical experience in constructing, integrating, or assessing agentic systems, agent harnesses, tool orchestration, or LLM-driven workflows.

• Familiarity with agentic frameworks and tools such as LangChain, LangSmith, LangGraph, or equivalent platforms (PydanticAI, CrewAI, etc.).

• Experience with MCP, vector databases, retrieval methodologies, RAG architectures, or AI evaluation frameworks.

• Adept at working across a polyglot technology stack, particularly in contributing to or integrating with PHP and Java services when required by the product.

• Knowledge of prompt and version management, guardrails, tracing, LLM observability, cost and latency optimization, or human-in-the-loop workflows.

• Proficient with cloud infrastructure and containerization technologies such as Docker, Kubernetes, and AWS, alongside experience in remote-first, globally distributed teams.

• Expertise in API-driven design, distributed systems, data modeling, and establishing reliable service boundaries.

• Strong understanding of software best practices, design patterns, performance considerations, security-focused development, and testing at unit, integration, and end-to-end levels.

• Excellent problem-solving and debugging abilities, particularly in intricate systems with uncertain or probabilistic behavior.

• Good product intuition, customer empathy, effective communication, teamwork, ownership, and time management skills.

• Proficiency in business-level English, both verbal and written.

• Candidates must currently have authorization to work in the location where the position is based without requiring visa sponsorship.

🏝️ Benefits

• Remote First, Remote Always

• PTO in compliance with local labor regulations

• Fully Paid Parental Leave

• Home office stipend based on country of residency

• Professional development courses available through Cloudbeds University

• Access to professional development opportunities, including manager training, upskilling, and knowledge transfer