Senior Software Engineer – Advancement Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop AWS pipelines driven by queues and establish bidirectional CRM integrations for tens of millions of records.

• Create systems that accommodate idempotent consumers, redelivery protocols, backpressure management, replay capabilities, bounded memory and database load, throttled writes, and connection budgeting.

• Execute precise incremental synchronization through row hashing, parallel batches, reconciliation, delete handling, and management of CRM rate limits.

• Transition schools to upgraded infrastructure by ensuring parity, carrying out cutovers with fallback strategies, and delivering infrastructure as code that includes deployment, recovery, replay, and monitoring.

• Monitor synchronization processes using Sentry and New Relic to identify failures promptly.

• Design versioned and well-documented partner API endpoints and oversee beta-to-general-availability transitions.

• Establish and enhance AI-agent engineering practices, incorporating context files, reviewed skills, checks, evaluations, and safeguards around donor data.

• Take ownership of significant pipeline and integration components at IC4, or manage end-to-end architecture while mentoring engineers at IC5.

• Collaborate with teams across Product, Partner Success, Partner Operations, Data Science, CRM vendors, and connector partners.

• Operate within one-week sprints and deploy to production multiple times each day.

⛳️ Requirements

• A minimum of 6 years experience in building and managing production backend systems.

• Proven experience in creating and maintaining a distributed ETL or synchronization pipeline capable of handling tens of millions of records.

• Ability to articulate the processes involved in redelivery, backpressure, and replay.

• Experience working with third-party APIs, addressing authentication, token expiration during long pagination, rate limits, retries, and upsert semantics.

• Familiarity with external IDs, timezone-safe bulk writing, and implementing safe schema changes to active core tables.

• Strong written communication skills; capable of drafting design documents and pull request descriptions for distributed teams.

• Strongly preferred: experience with AWS or a similar cloud service, infrastructure as code, deployment strategies, monitoring, and on-call operations.

• Bonus: experience with fundraising or nonprofit CRMs, such as Blackbaud Raiser's Edge NXT/SKY API, Salesforce, Ascend, Affinaquest, Ellucian, Veracross, or Slate.

• Bonus: experience with Ruby on Rails and RSpec.

• Bonus: experience in developing public or partner-facing API products with OpenAPI documentation.

• Bonus: experience in higher education advancement, nonprofit fundraising, or a related field.

• No specific educational qualifications required.

🏝️ Benefits

• Remote-first work environment based in the U.S.; team members can work from anywhere they prefer.

• Optional access to the Washington, DC office.

• Multiple company-wide and team-specific onsite events throughout the year.

• Opportunities for team meet-ups and retreats.

• Growth investment, including a significant liquidity event for GiveCampus employees.

• A supportive, inclusive, and learning-driven workplace.

• Equal Opportunity Employer.

• Professional development opportunities, including training on advanced data systems and tools during work hours.