Senior Site Reliability Engineer – Performance and Scalability

This is a fully remote position, open to applicants in Egypt, +2 more countries.

📋 Description

• Develop the scalability foundation for the platform, focusing on capacity planning, autoscaling, caching, queueing, and graceful degradation tailored for significant campaign surges rather than consistent load.

• Implement load and failure testing as a standard practice within engineering, providing teams with the necessary frameworks, tools, and runbooks to evaluate their services and respond to the findings.

• Take ownership of SLOs, error budgets, and the observability stack (including metrics, logs, traces, and alerting) across services utilizing TypeScript, Go, and PHP/Laravel, while standardizing instrumentation for scalability among teams.

• Strengthen Postgres and AWS infrastructure to enhance performance and availability, while minimizing operational overhead through automation and Infrastructure as Code (IaC).

• Lead incident response efforts and conduct blameless postmortems, ensuring that systemic improvements are integrated into design and campaign planning, making reliability a fundamental aspect rather than an afterthought.

• Collaborate with engineering teams early in the capacity and resilience planning process, acting as a force multiplier to empower them to independently scale their systems.

⛳️ Requirements

• Over 5 years of experience in Site Reliability Engineering (SRE), platform, or backend engineering, with strong ownership of large-scale systems handling tens of thousands of requests per minute.

• Proven experience in scaling systems during actual traffic surges, along with the design and execution of load and failure testing initiatives adopted by other teams.

• Extensive experience with AWS and a solid understanding of Postgres performance and scaling strategies.

• Proficiency in observability tools and infrastructure-as-code, along with scripting abilities in Go, TypeScript, or similar programming languages.

• A composed, methodical approach to incident management, complemented by strong communication skills to influence and empower other teams rather than restrict access.

🏝️ Benefits

• Immediate and significant impact on a fast-growing business.

• Competitive compensation packages that are among the best in the market.

• Opportunity to collaborate with top regional talent, including team members from Talabat, Careem, Etisalat, and more.