Senior Site Reliability Engineer, Government

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate ongoing software delivery, manage incidents, conduct post mortems, and develop automation strategies for deployment, self-testing, and alerting.

• Lead incident management for production-related issues, ensuring swift recovery, root cause analysis, and preventive follow-up measures.

• Enhance and optimize the observability strategy by collaborating with application engineering teams to create monitoring solutions that improve alerting capabilities and minimize noise.

• Establish, implement, and track SLOs, SLIs, and SLAs in conjunction with product and engineering teams to align with business goals.

• Design, develop, and sustain software solutions that tackle operational, compliance, and pipeline challenges.

• Take ownership of and coordinate all government environment releases, driving process enhancements to boost the efficiency, reliability, and visibility of the release pipeline.

• Collaborate across functions with engineering, product, SecOps, compliance, and leadership teams to align priorities, define testing strategies, and address challenges.

• Ensure that all infrastructure and deployments comply with FedRAMP, government regulations, and industry standards, while maintaining necessary release documentation and risk assessments.

⛳️ Requirements

• Over 5 years of experience in SRE, DevOps, or Infrastructure Engineering for SaaS products, with a minimum of 4 years managing operations at scale.

• More than 2 years of production experience with a container orchestration system (Kubernetes preferred) and Continuous Delivery practices.

• Strong knowledge of compliance frameworks pertinent to government deployments (e.g., FedRAMP, DoD, NIST 800 53, NIST 800 137).

• Experience with multi-cloud environments in AWS/GCP (expertise in AWS preferred).

• Proven experience with at least one major programming language (Python, Go, Ruby, etc.) and proficiency in bash scripting to enhance operational workflows.

• Familiarity with GitOps frameworks, Infrastructure as Code (IaC) tools (Terraform or Pulumi), and deployment methodologies (blue green, rolling deploys, canary deploys).

• Experience with industry-standard observability stacks (Prometheus, Grafana, ELK, OpenTelemetry, etc.) and incident management procedures.

• Established background in implementing and supporting FedRAMP, security, risk management, and compliance processes for software releases.

• Experience collaborating directly with government agencies or in highly regulated sectors.

• Familiarity with testing strategies and automation within large-scale environments.

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Employee Stock Purchase Plan (ESPP)

• Flexible time off

• Paid company holidays and paid sick time

• Gender-neutral parental leave

• Grandparent leave

• Medical, dental, and vision coverage

• 401(k) retirement plan with company match

• Life and disability insurance

• Health and dependent care FSA

• Voluntary benefits (hospital, accident, critical illness)

• Employee Assistance Program (EAP)

• ARAG pre-paid legal

• Nationwide pet insurance

• Cancer Care program

• Global business travel medical insurance

• Home office allowance

• Mobile phone reimbursement

• Wellness coach

• Wellness/gym reimbursement

• Fertility coverage

• Adoption & surrogacy reimbursement