Senior Site Reliability Engineer – EMEA

This is a fully remote position, open to applicants in United Kingdom, +7 more countries.

📋 Description

• Develop and lead processes that ensure the reliability, availability, scalability, and performance of the ClickHouse Cloud infrastructure.

• Collaborate with teams including Control Plane, Data Plane, Core, Security, Support, Operations, and other engineering departments.

• Design and implement distributed systems that are scalable, secure, highly available, and fault-tolerant.

• Take ownership of incident management and response procedures.

• Conduct blameless postmortems and promote continuous enhancements of Cloud services.

• Create software platforms and tools aimed at boosting operational and engineering efficiency.

• Establish and oversee Service Level Objectives (SLOs) and Service Level Agreements (SLAs) for ClickHouse Cloud.

• Implement monitoring and alerting systems across the ClickHouse Cloud infrastructure.

• Enhance incident response and postmortem processes, with a focus on customer communications.

• Continuously work on improving the reliability and performance of ClickHouse services.

• Plan and lead Chaos initiatives across engineering teams.

• Manage on-call procedures and best practices for escalation to reduce downtime.

⛳️ Requirements

• Bachelor’s or Master’s degree in Computer Science or a related discipline.

• Minimum of 8 years of experience in Site Reliability Engineering or a related area.

• Proficient in Go and/or Python.

• In-depth knowledge of AWS, Azure, or Google Cloud Platform.

• Strong understanding of distributed databases and SQL; familiarity with ClickHouse is highly desirable.

• Practical experience with Kubernetes or Docker Swarm.

• Significant experience with Ansible, Terraform, or Puppet.

• Excellent problem-solving capabilities and production debugging skills.

• A strong passion for efficiency, availability, scalability, and data governance.

• High level of responsibility, ownership, and accountability.

• Exceptional communication and interpersonal skills.

🏝️ Benefits

• Flexible work environment with a remote-friendly arrangement.

• Employer contributions towards healthcare costs.

• Stock options available for every new team member.

• Flexible time off policy in the US.

• Generous time-off entitlement for employees in other countries.

• USD$500 allowance for home office setup for remote workers.

• Opportunities to engage in company-wide offsites and global gatherings.