Senior Site Reliability Engineer – DevOps

This is a fully remote position, open to applicants in Colombia, +3 more countries.

📋 Description

• Engage in a bi-weekly on-call rotation, overseeing production environments and addressing incidents.

• Conduct root cause analysis and implement lasting solutions to avert recurring problems.

• Construct and manage AWS infrastructure utilizing Terraform.

• Design, execute, and sustain CI/CD pipelines.

• Automate repetitive operational tasks and enhance internal tooling.

• Minimize technical debt through engineering enhancements.

• Enhance deployment automation and operational processes.

• Create and maintain monitoring, dashboards, alerting, and observability using Datadog.

• Collaborate with Software Engineering teams to bolster operational readiness prior to production releases.

• Take part in production deployments and change management processes.

• Identify and address infrastructure-related vulnerabilities.

• Develop and uphold operational documentation, standards, and runbooks.

• Consistently seek opportunities to enhance platform reliability, scalability, security, operational efficiency, and customer experience.

⛳️ Requirements

• Background in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering.

• Experience supporting enterprise SaaS applications within production environments.

• Strong practical experience with AWS services, such as EC2, VPC, IAM, RDS, ECS, and S3.

• Proficient in managing Infrastructure as Code (IaC) using Terraform.

• Experienced in designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or comparable tools.

• Solid experience with Datadog or similar observability platforms.

• Familiarity with Docker and Kubernetes.

• Scripting abilities in Python and/or Bash.

• Experience participating in production on-call rotations.

• Strong troubleshooting and root cause analysis capabilities.

• Excellent communication skills in English.

• Senior-level expertise.

• Preferred: experience in high-growth B2B SaaS companies.

• Preferred: experience implementing SRE best practices, including SLIs, SLOs, and error budgets.

• Preferred: experience in developing automation and internal tools to reduce operational toil.

• Preferred: experience leading operational excellence initiatives.

• Preferred: experience supporting multi-region AWS environments.

• Preferred: AWS cost optimization (FinOps) experience.

🏝️ Benefits

• Equal opportunity employer.

• Remote work mode.