Senior Site Reliability Engineer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Collaborate with teams to enhance service delivery and reliability throughout their lifecycle.

• Assess and oversee all production systems with a focus on availability, latency, and overall system performance.

• Investigate the root causes of errors and instability in our production cloud services, guiding teams towards improved operational excellence.

• Partner with product and platform teams to enhance and evolve systems by advocating for changes that boost reliability, resilience, and observability.

• Assist in identifying and reducing toil through innovative solutions and automation.

• This role will involve standby, on-call, or off-hours responsibilities.

⛳️ Requirements

• Demonstrated experience in designing, implementing, and managing observability systems for intricate cloud-based platforms.

• Familiarity with Configuration Management and Infrastructure as Code tools such as Terraform (preferred) or Ansible.

• Understanding of cloud platforms, preferably AWS and Azure.

• Proficient in APM and observability tools, including New Relic, Splunk, CloudWatch, Prometheus, Grafana/Kibana, Sentry, etc.

• Extensive experience in enterprise-scale continuous delivery environments.

• Development experience with JavaScript/Node.js/TypeScript in a Linux/Mac environment.

• Experience in sustainable incident response within a blameless culture.

• Background in Linux Systems Engineering.

• Proficient with incident response tools such as PagerDuty, FireHydrant, Blameless, etc.

• Comfortable working autonomously and collaborating with a distributed team.

• Knowledgeable about cloud and application security best practices.

• Strong understanding of cloud design patterns for scalability, data management, resiliency, and more.

• Passion for high-quality outcomes and a talent for testing.

• Possesses views on business metrics and service level objectives (SLOs).

🏝️ Benefits

• Diversity fosters innovation and leads to better decision-making.

• Emphasis on a remote-first culture.

• An inclusive environment that welcomes and values differences.