Senior Site Reliability Engineer

This is a fully remote position, open to applicants in Florida, +5 more states.

📋 Description

• Direct projects aimed at overseeing and enhancing the performance, reliability, and security of platform infrastructure using SRE methodologies.

• Create intricate services to automate monitoring and deliver insights for addressing performance and availability challenges.

• Promote standardized and scalable software tools to ensure continuous, high-performance systems.

• Guide project teams through deployment procedures.

• Diagnose and analyze service interruptions, identify root causes, and implement reliability enhancements.

• Troubleshoot and resolve complex issues related to systems and services.

• Initiate regular updates of new system versions and components.

• Oversee observability and monitoring initiatives, including KPI tracking, alerting, and visibility enhancements.

• Make decisions concerning system validation, testing, service monitoring, and the introduction of new services/tools.

• Identify strategies for reliability and performance through on-call rotations and process improvements.

• Execute both manual and automated procedures for collaborative real-time incident management.

• Lead engineers in stress, security, and performance testing activities.

• Address issues through support escalation.

• Maintain up-to-date documentation and runbooks.

• Conduct post-incident reviews and document insights.

• Evaluate SDLC optimization suggestions and determine which should advance.

• Convey complex subjects to development teams and guide internal teams in formulating mitigation strategies.

• Perform other assigned responsibilities.

• Adhere to all policies and standards.

⛳️ Requirements

• Must possess the authorization to work in the U.S. without requiring employment-based visa sponsorship now or in the future.

• Bachelor's degree in a quantitative or business-related field (e.g., statistics, mathematics, engineering, computer science) or equivalent experience gained through relevant knowledge, duties, scope, and skills.

• Requires 4–6 years of pertinent experience.

• Familiarity with Linux, Unix, or Windows operating systems.

• Experience with observability and monitoring tools such as Splunk, Dynatrace, Elastic, New Relic, Prometheus, and Grafana.

• Proficient with enterprise-level CI/CD tools including Ansible, Jenkins, CloudBees, and OpenShift.

• Experience working with public cloud platforms like AWS and Azure.

• Proficiency in programming tools.

• Experience in building and maintaining highly scaled applications.

• Knowledge of MongoDB, MySQL, Oracle DBMS, PL/SQL, and SQL.

• Familiarity with code repositories, automated deployments, and branching tools such as GitLab, Bitbucket, and Subversion.

• Experience with IT service management tools like ServiceNow, Atlassian, and BMC.

• Ability to recognize problems and procedural inconsistencies, gather data, establish facts, and draw valid conclusions.

• Capability to work independently.

• Proven analytical skills.

• Demonstrated project management abilities.

• Proven accuracy under pressure.

• Demonstrated judgment and decision-making capabilities.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K retirement plan.

• Stock purchase options.

• Tuition reimbursement program.

• Paid time off along with holidays.

• Flexible work arrangements including remote, hybrid, field, or office schedules.

• Additional incentive programs may be included in total compensation.

• Equal opportunity employer committed to promoting diversity.