Senior Site Partner

This is a fully remote position, open to applicants in Australia.

📋 Description

• Establishing and nurturing robust, long-term relationships with key investigator sites, serving as their primary point of contact at ICON.

• Assisting sites across various studies by enhancing communication, addressing operational challenges, and escalating issues when necessary.

• Working in collaboration with clinical operations, feasibility, and project teams to ensure site capabilities align with study opportunities.

• Collecting and sharing feedback and insights from sites to inform protocol design, feasibility assumptions, and process enhancements.

• Tracking performance metrics for partnered sites, including start-up timelines, recruitment, and quality, while implementing improvement initiatives.

• Contributing to strategies, tools, and best practices for site engagement to improve the overall site experience.

⛳️ Requirements

• A Bachelor’s degree in life sciences, healthcare, or a related field, or equivalent experience in clinical research.

• At least 4 years of experience in Site Start-Up (SSU) within a Contract Research Organization (CRO) or pharmaceutical setting.

• Significant experience in clinical research with extensive exposure to site management, partnerships, or site-facing roles.

• Exceptional skills in relationship-building and stakeholder management, earning credibility among investigators and site staff.

• A solid understanding of clinical trial operations, site processes, and crucial factors affecting recruitment and quality.

• Strong communication and problem-solving capabilities, complemented by a proactive, solutions-oriented approach.

• Ability to handle multiple sites and studies within a matrixed environment while ensuring a high level of service and responsiveness.

🏝️ Benefits

• Competitive base salary and performance-related incentives.

• Health and wellbeing programs including medical, dental, and vision coverage where applicable.

• Retirement and pension plans.

• Life assurance and disability coverage.

• Employee assistance programs and wellbeing resources.

• Opportunities for learning and development through structured training and career pathways.