This is a fully remote position, open to applicants in India.

• Collaborate with an architect to create an enterprise-grade platform specifically designed for healthcare operations.

• Configure ServiceNow CSM and HCLS modules to facilitate workflows.

• Develop integrations using REST/SOAP APIs and automate batch transfer processes.

• Implement application lifecycle management utilizing Git and Jenkins.

• Offer Tier-2/3 support and perform performance testing.

• Work alongside cross-functional teams to ensure coherence in solution design.

• At least 3 years of experience in ServiceNow development and implementation, particularly focusing on CSM and HCLS modules.

• Strong background in scoped applications, Update Sets, Flow Designer, Service Portal, and UI Builder.

• Proficient in JavaScript (both server and client-side), HTML, CSS, and AngularJS/Foundation for legacy portals.

• Experienced with ServiceNow APIs, Integration Hub, and MID Server.

• Hands-on experience with REST/SOAP integrations, sFTP, and event-driven architectures.

• Knowledge of AWS services such as S3, Lambda, and API Gateway, along with Microsoft Graph API.

• Familiarity with CI/CD pipelines (Git, Jenkins, Azure DevOps) and ATF.

• Understanding of health insurance processes, including claims, enrollment, and utilization management.

• Awareness of HIPAA, HL7, ACA, and other regulatory frameworks.

• Exceptional verbal and written communication skills, capable of conveying technical concepts to non-technical stakeholders.

• Health insurance

• Professional development opportunities

Senior ServiceNow Engineer

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