Senior ServiceNow Developer – FSM

This is a fully remote position, open to applicants in United States.

📋 Description

• Provides support for the technical architecture design, ensuring high code quality and a reliable, recoverable environment.

• Aids in the design, prototyping, implementation, testing, and deployment of business rules and technical solutions.

• Creates custom integration components and connects legacy systems to the platform using mid-server and other applicable technologies.

• Documents, maintains, and updates policies, procedures, and controls for platform operations and the software development life cycle, while advocating for agile development practices.

• Supports ServiceNow System Administrators in resolving incidents as necessary.

• Designs and develops new applications and services within ServiceNow.

• Collaborates with the ServiceNow Business Analyst to estimate the level of effort required for releases.

⛳️ Requirements

• U.S. Citizenship is required. Must be capable of obtaining a Secret clearance and DHS Suitability.

• Practical experience with ServiceNow FSM and/or Service Bridge.

• Understanding of the principles, methods, and techniques utilized in ServiceNow development.

• Knowledge in Enterprise and/or IT Service Management.

• Proficiency in ServiceNow System Administration.

• Experience in gathering requirements, designing database schemas, and data modeling.

• A minimum of 8 years of directly relevant experience.

• At least 4 years of experience in ServiceNow development.

• Familiarity with process and solution integration, workflow design/configuration, and reporting.

• Experience with integration components (such as SSO, LDAP) and web technologies (including XML, HTML, JavaScript, and Web Services).

• Knowledge of LDAP Integration, ServiceNow Development APIs, and troubleshooting performance-related issues.

🏝️ Benefits

• Highly competitive salary.

• 95% employer coverage for employee medical, dental, and vision benefits.

• 100% employer coverage for employee life, short-term, and long-term disability benefits.

• 401k plan with company matching and profit sharing.

• Flexible Spending Account (FSA) for dependent and healthcare expenses.

• 11 observed holidays and 3 weeks of annual leave.