Senior ServiceNow Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the technical solutioning and the development/implementation of ServiceNow modules and services.

• Provide enterprise-wide expertise in ServiceNow architecture.

• Oversee multiple development and implementation initiatives.

• Offer guidance and leadership to Team Leads in development.

• Serve as a Team Lead and Senior ServiceNow Developer.

• Analyze customer needs and create solution architecture that meets technical and management requirements, as well as automation and operational reporting.

• Spearhead the development of solution artifacts, which include road maps, operations optimization, architecture, and block diagrams beyond User Story specifications.

• Assist in prototype development.

• Facilitate technical reviews and discussions regarding defined requirements.

• Mentor and support ServiceNow Developers.

⛳️ Requirements

• Bachelor’s degree with 7 years of experience, Master’s degree with 5 years of experience, or 11+ years in lieu of a degree.

• More than 8 years of experience as a ServiceNow developer.

• Proficiency with the AWS Cloud Management Platform.

• Strong technical leadership abilities and a proactive approach to taking on additional responsibilities.

• Exceptional written and verbal communication skills to present technical solutions clearly and concisely.

• Experience working with the US Federal Government.

• Must be eligible to obtain and retain a Public Trust; this is a contract requirement.

• Over 8 years of experience developing ServiceNow solutions across ITSM, ITOM (HAM and SAM), ITBM, CSM, SecOps, GRC, and HR.

• At least 5 years of experience in technical discussions and reviews.

• Experience across various facets of the ServiceNow platform and commonly integrated third-party technologies.

• Minimum of 5 years of experience in developing system architecture, design principles, and their impacts.

• At least 5 years of experience ensuring IT-related data integrity, including CMDB, HAM, and SAM.

• A minimum of 5 years of industry experience.

• Over 5 years of experience in technical leadership roles driving change and solutions.

• Preferred additional ServiceNow CIS certification, including baseline and module certifications.

• Familiarity with web development technologies such as X-HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, or Java.

• Experience in implementing JavaScript for ServiceNow automation.

• Knowledge of REST and SOAP web service protocols.

• Experience with Business Rules, Workflow, Identification Rules, Workspaces, and External Portals.

• Understanding of SAML, Active Directory, or LDAP.

• Specialized ServiceNow Developer Certifications.

• Project Management or Agile certification.

• ITILv4 Foundations Certification.

• Capability to thrive in a high-growth, fast-paced environment.

🏝️ Benefits

• Competitive compensation.

• Comprehensive insurance options.

• Matching contributions through the 401(k) plan and the share purchase plan.

• Paid time off for vacation, holidays, and sick leave.

• Paid parental leave.

• Opportunities for learning and tuition assistance.

• Wellness and well-being programs.

• Ownership opportunity from day one.

• Opportunities to create innovative solutions and build relationships with colleagues and clients.

• Chances to enhance skills and expand knowledge.

• Support from leadership focused on health and well-being.