Senior SAP AMS Support Consultant – SAP PP, SAP MM

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and fulfill daily client requirements

• Manage service requests, incident resolution, and problem management following ITIL methodology and service level agreements

• Lead intricate change initiatives

• Contribute to successful project delivery

• Tackle complex SAP issues

• Enhance SAP-related processes

• Collaborate closely with customers and delivery teams as a subject-matter expert

• Provide support and guidance to less-experienced team members through coaching, mentoring, and knowledge sharing

• Surpass customer expectations in support and service delivery

⛳️ Requirements

• Functional expertise in SAP PP

• Strong understanding of processes and best practice principles within a specialized SAP area

• Experience in an SAP support or SAP AMS environment

• Proven problem-solving skills in SAP

• Capability to engage with internal and external stakeholders in a support context

• Possession of a full valid UK driving licence

• Eligibility to work in the UK

• Preferred: functional and/or configuration experience in SAP SD and SAP MM

• Preferred: experience utilizing or implementing mobile solutions in SAP ITS or with a third-party product integrated with SAP

• Ability to investigate and troubleshoot issues and bugs

🏝️ Benefits

• 24 days of holiday

• Paid day off for your birthday

• Paid day off for volunteering

• Holiday buy and sell options

• Bupa private healthcare

• 5% employer-matched pension contribution

• Life insurance equivalent to 4x annual salary

• Electric car leasing scheme

• Funded social events

• Investment in personal development

• Employer financial contribution to a charity selected by the employee

• CSR initiatives

• Flexible remote working arrangements

• Minimal travel requirements

• Exceptional career advancement and learning & development prospects

• Collaborative, supportive, and people-oriented culture

• Work Where Works approach

• Opportunity to collaborate with globally recognized brands and innovative SAP software products and solutions