Senior SAP AMS Support Consultant, SAP MM, SAP PP

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and fulfill daily client needs

• Manage service requests, incident resolution, and problem management according to ITIL methodology and service level agreements

• Spearhead complex changes

• Assist in project delivery

• Address challenging SAP issues

• Enhance SAP-related processes

• Collaborate closely with customers and delivery teams, serving as a subject-matter expert

• Coach, mentor, and impart knowledge to junior team members

• Surpass customer expectations in support and service delivery

⛳️ Requirements

• Functional experience in SAP PP

• Strong understanding of processes and best practices within the specialized SAP area

• Experience in an SAP support or SAP AMS environment

• Proven problem-solving skills in SAP

• Capability to interact with internal and external stakeholders in a support setting

• Valid UK driving license

• Right to work in the UK

• Functional and/or configuration experience in SAP SD and SAP MM (preferred)

• Familiarity with mobile solutions in SAP ITS or third-party products with SAP (preferred)

• Ability to investigate issues and bugs (preferred)

🏝️ Benefits

• 24 days of holiday

• Paid day off for your birthday

• Paid day off for volunteer work

• Holiday buy & sell options

• Bupa private healthcare coverage

• 5% employer-matched pension contribution

• Life insurance equating to 4 times your annual salary

• Electric car lease scheme

• Sponsored social events

• Commitment to personal development

• Financial contributions to charities chosen by employees

• Corporate Social Responsibility initiatives

• Flexible remote working arrangements

• Minimal travel requirements

• Excellent opportunities for career advancement and learning & development

• Collaborative, supportive, and people-centered culture

• Opportunity to work with globally recognized brands

• Work Where Works approach

• Innovative SAP software products and solutions

• Inclusive workplace environment

• Reasonable adjustments provided during the hiring process