Senior Salesforce Solution Architect – Consumer Goods Cloud, Trade Promotion Management

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Act as a trusted advisor to our clients.

• Assist customers and team members in rationalizing and implementing emerging technologies that enhance business value.

• Provide direction to agents to facilitate delivery.

• Collaborate effectively and possess exceptional communication skills, particularly in conveying complex concepts and employing creative, prescriptive thinking across various levels of the client organization.

• Identify and proactively address risk areas, ensuring issues are resolved completely.

• Manage customer expectations and negotiate solutions to intricate problems involving both clients and third-party partners.

• Evaluate and adjust project/program direction, approach, and key artifacts to ensure programs remain on track and that solutions are scalable and maintainable moving forward.

• Lead the program vision while advising on and articulating project strategies to facilitate technologies, including the Salesforce platform.

⛳️ Requirements

• Over 10 years of relevant experience in enterprise-level projects utilizing both waterfall and agile software development methodologies throughout the entire lifecycle, demonstrating repeated success.

• At least 3 years of experience in Consumer Goods, with practical knowledge of CG cloud applications and a deep understanding of Retail Execution and Trade Promotion Management.

• Extensive experience in configuring and customizing the Salesforce platform.

• Proven ability to drive agentic delivery, with experience in AI toolchains (e.g., Claude, Cursor, Elements Cloud, etc.).

• Expert-level experience in defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering comprehensive solutions to achieve the desired business outcomes.

• Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs.

• Skilled in documenting business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc., while making recommendations for enhanced future state processes and system designs.

• Strong presentation skills; capable of effectively presenting viewpoints and clearly articulating reasoning to various stakeholders.

• Detail-oriented individual with the capability to quickly learn and leverage new concepts, business models, and technologies.

• Excellent communication skills, both written and verbal; able to create materials suitable for diverse audiences.

• Must be a team player, evidenced by participation in large-scale/enterprise implementations with multiple work streams.

• An attentive listener with the ability to engage with individuals in various roles.

• A resourceful and innovative thinker who can effectively navigate and resolve problems.

• Willingness to travel up to 50%.

🏝️ Benefits

• Time off programs.

• Medical, dental, and vision coverage.

• Mental health support.

• Paid parental leave.

• Life and disability insurance.

• 401(k) plan.

• Employee stock purchasing program.