Senior Salesforce Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, implement, and continually enhance the Product-to-Cash framework on Salesforce.

• Act as the architectural mentor and coach for engineers and solution designers within the Product-to-Cash domain.

• Collaborate closely with the Principal Salesforce Architect to ensure alignment on architectural strategies.

• Create High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams.

• Oversee architecture and system roadmaps, making sure they adhere to platform standards.

• Establish, maintain, and enforce platform standards across the Salesforce ecosystem.

• Develop Proof of Concepts (POCs) to validate architectural approaches.

• Engage actively in requirement gathering to clarify scope and eliminate ambiguity.

• Collaborate with the integration team to design and govern integrations.

• Provide hands-on coaching in Revenue Cloud Advanced (RCA)/CPQ.

• Take ownership of the complete architecture of the Product-to-Cash lifecycle.

• Identify and address process and technology gaps within the Product-to-Cash system.

• Utilize an AI-first approach to problem-solving.

• Collaborate with the development team to ensure smooth handover of designs.

• Identify any requirement deficiencies and shape effective solutions.

• Enhance and evolve the Product-to-Cash solution in response to changing business needs.

• Convert business requirements into well-structured architectural solutions.

• Conduct research and create Proof of Concepts.

• Advocate for the adoption of design patterns in solution design and development.

• Collaborate with data and integration architects to maintain data integrity and compliance.

• Work closely with solution architects to ensure alignment with the overall enterprise architecture.

• Contribute to a learning community within the enterprise architecture field.

⛳️ Requirements

• Bachelor's or master's degree in computer science, Information Technology, or a related discipline.

• Over 10 years of Salesforce experience encompassing implementation, configuration, and solution design.

• A minimum of 3–5 years of experience in Salesforce architecture.

• Extensive hands-on expertise in Revenue Cloud Advanced (RCA)/CPQ, with the capability to coach and mentor others on the platform.

• Proven track record of producing HLD, LLD, and conceptual diagrams, as well as managing architecture and system roadmaps.

• Demonstrated experience in architecting and delivering comprehensive Product-to-Cash solutions, including quoting, contracting, ordering, fulfillment, billing, revenue, customer success, and customer support.

• Strong experience with billing systems and platforms, covering invoicing, billing schedules, payments, dunning, and revenue recognition.

• Experience collaborating with integration teams to design and oversee cross-system integrations.

• Proven ability to identify and rectify process and technology gaps within the Product-to-Cash value chain.

• An AI-first mindset, with familiarity in using Agent force and Claude-based solutions for addressing business and technical challenges.

• Experience with Salesforce Connected Apps (applications from the Salesforce AppExchange).

• Proven experience designing and delivering intricate B2B SaaS Salesforce solutions.

• Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise applications is advantageous.

• In-depth understanding of Salesforce architecture capabilities and ecosystem, which includes Sales Cloud, Service Cloud, and Revenue Cloud.

• Strong leadership, coaching, and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• Preferred Salesforce certifications include Salesforce Certified Application Architect or Salesforce Certified System Architect.

• Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.).

• Excellent analytical, problem-solving, and communication abilities.

• Understanding of security architecture principles and practices.

🏝️ Benefits

• Benefits starting from Day 1!

• Retirement Plan Matching.

• Flexible Paid Time Off.

• Wellness Support Programs and Resources.

• Parental & Caregiver Leaves.

• Fertility & Adoption Support.

• Continuous Development Support Program.

• Employee Assistance Program.

• Allyship and Inclusion Communities.

• Employee Recognition … and more!