Senior Sales Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and facilitate weekly, monthly, and quarterly operational reviews across all sales segments.

• Establish and implement strategies for sales territory planning and the distribution of the business portfolio.

• Lead the execution of sales forecasting in collaboration with sales leadership and team members.

• Develop and sustain a comprehensive understanding of the business's data architecture and the potential impacts of modifications, including data mapping adjustments between Salesforce.com and other GTM technology stacks.

• Generate and uphold sales reports, dashboards, and performance metrics to deliver insights to the sales team and senior management.

• Gather, analyze, and interpret sales data to uncover trends, patterns, and opportunities for sales enhancement.

• Collaborate with the Go-To-Market organization to identify and resolve data integrity challenges.

• Oversee the weekly review and cleanup of pipeline data while working cross-functionally to promote process adoption and improve data outputs.

• Suggest and assist in implementing data and process improvements to streamline the sales lifecycle.

• Aid in the creation and execution of user-friendly analytical tools and dashboards to enhance understanding of performance related to goals and trends in activity, pipeline, and bookings.

• Manage special projects and support the organization of quarterly (GTM Leadership Summit) and annual (RKO) meetings.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Sales, Marketing, or a similar discipline.

• 4-5 years of professional experience in a Sales Analyst or Sales/Revenue Operations capacity; previous sales experience is advantageous.

• Demonstrated success in managing a sales operating cadence across new logo and account management segments with a focus on sales execution, process accountability, forecast accuracy, and growth.

• Expertise in CRM systems (such as Salesforce), sales analytics tools, and the Microsoft Office Suite.

• Extensive knowledge and proficiency in Salesforce.com.

• Previous administrative experience with GTM tools such as Outreach, LinkedIn Sales Navigator, Clay, and Pardot.

• Proficient in Advanced Data Analytics with experience in BI tools and Excel, including the creation of pivot tables and data manipulation techniques.

• Familiarity with methodologies for process improvement and project management to support a continuously enhancing operational cadence.

🏝️ Benefits

• Healthcare, Dental, and Vision Benefits.

• Employer Paid Life Insurance and Disability Insurance.

• EAP - Employee Assistance Program.

• Pet Insurance.

• 401(k) Plan with Employer Matching.

• Competitive Commission Structure.

• Home Office Reimbursement.

• Certification Reimbursement.

• Personalized Career Coaching.

• Generous Paid Time Off.

• Paid Office Closure from December 25 to January 1.

• Vacation Bonus.

• Summer Hours.