Senior Sales Engineer, MSP

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist the sales team in driving company revenue by utilizing technical sales expertise to persuade prospects to adopt Sophos solutions, simplifying complex concepts for understanding.

• Collaborate with technical personnel from partners and clients to design and architect prospective solutions based on suitable sizing and resilience standards.

• Conduct demonstrations and present products and company information, even to larger groups, to enhance company revenue; provide support to partners, sales teams, and other audiences.

• Engage with prospects to assess sales opportunities and work with technical staff to analyze requirements and specifications for solutions.

• Support various departments by gathering and consolidating partner feedback, contributing valuable insights to Product Management.

• Address inquiries and requirements from partners, managing and assisting with frequent technical evaluations by collaborating with them.

• Gather and synthesize feedback from prospects to inform Product Management and other teams, steering product development to align with market needs.

• Lead initiatives for regional distributor enablement, ensuring distributors are well-prepared to recruit, onboard, and effectively support MSP partners.

• Work closely with the Global MSP team to exchange materials, best practices, and market insights across different regions.

• Provide technical and solution-oriented guidance to the EMEA MSP Sales team, facilitating MSP partner development, training, and growth.

⛳️ Requirements

• Extensive technical knowledge in Enterprise architecture components such as network design, virtualization, directory services, firewalls, and APIs.

• Proficient technical knowledge in Firewall and network products.

• Technical expertise in Endpoint products and MDR/SOC Services.

• Familiarity with MSP business models, including technical knowledge of RMM/PSA platforms and multi-tenant management.

• Understanding of the principles underlying public Cloud infrastructure technologies.

• Experience in working with and supporting MSP channel partners.

• Strong presentation abilities, capable of preparing and delivering impactful technical presentations to both technical and non-technical management audiences without assistance.

• Skill in connecting product features to business benefits and requirements.

• Proficient in analyzing competitor products and articulating clear benefits for sales teams.

• Ability to conduct needs assessments, grasping technical requirements, pain points, and competitive threats.

• Excellent German communication skills, both written and verbal – Level C1.

• Excellent English communication skills, both written and verbal - Level C1.

• Strong troubleshooting capabilities, escalating issues with necessary details as needed, and providing prescriptive suggestions for future prevention.

• Capability to be hands-on, engaging directly with partners and customers to address technical requirements and configuration challenges.

• Proficient in strategically addressing and neutralizing competitive challenges.

• A valid driving license is mandatory.

• Willingness to travel within Central Europe and the Nordics, with occasional international travel for conferences and training.

🏝️ Benefits

• Sophos adopts a remote-first working model.

• Employee-led diversity and inclusion networks that foster community, education, and advocacy.

• Annual charity and fundraising events, along with volunteer days for employees to engage with local communities.

• Global initiatives aimed at sustainability to minimize our environmental impact.

• Worldwide fitness and trivia competitions to keep our bodies and minds sharp.

• Global wellbeing days for employees to relax and recharge.

• Monthly webinars and training sessions focused on supporting employee health and wellbeing.