Senior Sales Engineer – Mining and Earthcutting

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• This position requires travel to various mining sites across North America, including visits to underground operations, surface mining activities, material processing facilities, and any other necessary mining operations.

• Accompany customers to the mine working face, whether underground, on the surface, or at material processing sites.

• Collaborate with customers to evaluate tool performance, assess cutting conditions, and establish value propositions at the working face, whether underground or in surface pits.

• Assist in recommending products, outlining test procedures, and evaluating product performance testing on-site with customers, with or without the support of the Application Engineering team.

• Serve as the main customer contact for multiple assigned accounts within the North American mining sector, representing Kennametal.

• Achieve assigned annual sales targets by identifying and qualifying customer needs, while selling products and services to new clients.

• Nurture customer relationships with existing accounts to protect current business and increase market share in the mining industry.

• Forge relationships with new accounts, including discussions on value-selling, pricing, inventory needs, and other customer requirements.

• Comprehend customer needs, business operations, technology, and product requirements, effectively aligning Kennametal solutions to meet those needs.

• Identify new sales opportunities through Kennametal’s engagement at all buyer levels.

• Collaborate with the Application Engineering team for in-field support and testing of new product developments.

• Conduct sales forecasting, account planning, and other sales administrative tasks to profitably grow the assigned business.

• Fully leverage customer relationship management (CRM) software processes, including managing customer contacts, correspondence, competitive intelligence, opportunity pipelines, and proven solutions.

• Demonstrate continuous improvement in technical, product, and sales skills.

• Work in tandem with inside sales and customer service team members as necessary.

• Coordinate with finance (AR) to bring overdue accounts up to date.

⛳️ Requirements

• A minimum of 3 years of experience in the mining industry within the USA and/or Canada, with comprehensive knowledge of mining applications and operations.

• A bachelor’s degree is required, or alternatively, an associate degree in mechanical engineering or engineering technology.

• Alternatively, 10+ years of experience in mining operations may be accepted in place of a degree.

• A preference for candidates with at least 3 years of successful sales experience.

• Strong skills in understanding customer needs and effectively communicating them.

• Competent understanding and communication of all product and technical information.

• Ability to conduct necessary territory analysis and planning.

• Capability to understand and communicate complex contract conditions and to formulate proposals.

• Ability to work independently with minimal supervision.

• Well-developed interpersonal skills.

🏝️ Benefits

• Physically capable of passing both underground and surface mining safety certifications and working in an underground mining environment.

• Duties may include crawling, climbing, kneeling, stooping, carrying, lifting, pushing, and pulling.