Senior Sales Engineer, Enterprise

This is a fully remote position, open to applicants in Ohio, +1 more state.

📋 Description

• Collaborate with an account executive to advocate, design, propose, and showcase business value to clients.

• Take ownership of territory development alongside the account executive.

• Offer technical expertise through presentations, demonstrations, proof of values, and discussions that educate potential customers and promote the Arctic Wolf value proposition.

• Drive the acquisition of new business sales and secure the technical win throughout the buyer’s journey.

• Engage in discovery discussions to comprehend prospective customers' needs and confirm alignment with Arctic Wolf solutions.

• Document customer environments, including security tools, network architecture, authentication methods, and cloud services.

• Showcase key differentiators across endpoint protection, security operations, vulnerability management, and cloud security.

• Maintain strong connections within channel communities.

• Participate in activities aimed at territory growth, including webinars, channel enablement, and field marketing events.

• Mentor new employees on technical expertise, best practices for demos and presentations, and sales processes.

• Encourage knowledge sharing through Slack, team meetings, and broader enablement initiatives.

• Conduct responsibilities in accordance with Arctic Wolf Information Security policies, standards, processes, and controls.

⛳️ Requirements

• Candidates must reside in the Pittsburgh, PA or Cleveland, OH territory.

• 5+ years of experience in a customer-facing role, ideally in a presales engineering or consulting position focused on security solutions.

• 5+ years of experience supporting, delivering, or designing enterprise IT systems, with a preference for security-focused systems.

• Extensive technical knowledge in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac environments.

• Deep understanding of infrastructure components, including Networking, Identity Management, Cloud Services, Private Cloud, and Windows/Linux/Mac operating systems.

• Technical comprehension of security tools and strategies, including security frameworks, security operations, incident response, SIEM, XDR, and EDR/EPP.

• Proficient in hands-on solution demonstrations and proof of value capabilities for endpoint and XDR solutions.

• Exceptional written, verbal, presentation, time management, and attention-to-detail abilities.

• Comprehensive understanding of the entire sales process from qualification to closure through the channel partner experience.

• Proficient in managing activities via SFDC and other tools.

• Knowledge and training in MEDDPICC and Technical Win processes.

• Familiarity with business applications such as Slack, Salesforce, and M365/Office.

• Understanding of modern application deployment technologies, including container and cloud-based models.

• Ability to speak publicly on behalf of Arctic Wolf in larger forums.

• Background checks are mandatory.

• Authorization may be necessary to access software or technology regulated under U.S. export control laws and regulations.

• Bachelor's Degree is required.

• CISSP, GCIH, CISA, CISM, or other security-focused certifications are preferred.

• AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP, or other public/private cloud-focused certifications are preferred.

• Proven history of consistently exceeding quotas in previous pre-sales engineering roles is preferred.

🏝️ Benefits

• Equity for all employees.

• Flexible time off and paid volunteer days.

• RRSP and 401k matching.

• Training and career development programs.

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, as well as value-added services.

• Robust Employee Assistance Program (EAP) offering mental health services.

• Fertility support and paid parental leave.

• Variable incentive compensation.

• New hire equity grants.