Senior Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Exhibit and apply an expert level of product knowledge when engaging with customers and partners.

• Support sales staff, engineering teams, and external partners in the approval of proposals for sales opportunities.

• Collect and evaluate data, and create designs for potential solutions that are relevant, valuable, and appealing to clients while ensuring profitability for the company.

• Oversee the ICB process for technical requests that fall outside the standard product catalog.

• Identify and assess the business needs of prospective and existing customers, then craft solutions that utilize Telesystem’s product offerings and network resources.

• Provide virtual and on-site support as needed to assist the Sales team with product presentations and solution design.

• Aid the Manager of Sales Engineering in delivering monthly training sessions for the Sales Team on new products, data networking, telecommunications technology, and more.

• Contribute to technical responses for RFPs and other enterprise opportunities as required.

• Assist with product development initiatives and serve as a subject matter expert for sales training once the product is released by Product Development.

• Support other Sales Engineers in their daily tasks and provide training as necessary.

• Supervise and manage the task approval process in the CRM system for the sales engineering team to ensure order accuracy, following up with relevant parties for necessary changes.

• Prepare and deliver internal and external training programs on new products and features.

• Participate in industry events, partner workshops, expos, symposiums, and trade shows as assigned to support the Sales Team, enhance solution design, gather competitive intelligence, and analyze industry trends.

• Adhere to and enforce the Company’s policies and procedures, including EEO guidelines and safety protocols at all times.

• Perform any additional departmental duties as necessary.

⛳️ Requirements

• High School Diploma or equivalent - required

• 4 years of experience in Sales Engineering or a similar role - required

• 7 years of experience in the telecommunications industry in a technical capacity or related industry experience - required

• Must obtain a CCNA Certification level or higher – required *Must be acquired within the first year of employment*

• Fortinet NSE level 4 or higher certification – required *Must be acquired within the first year of employment*

• Proficient in Microsoft Office: Excel, Word, PowerPoint, Outlook, and Visio - required

• 2 years of sales experience with Cybersecurity products/solutions - preferred

🏝️ Benefits

• The Company maintains a drug-free workplace. All employees must comply with the Company’s drug-free workplace programs and policies, which include mandatory pre-employment testing.