Senior Sales Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist Account Executives in recognizing the needs of prospects and aligning Superhuman’s solutions with the strategic objectives of higher education and K-12 institutions.

• Prepare and present customized demonstrations for educational audiences that highlight Superhuman's AI capabilities in both academic and administrative settings.

• Execute successful proofs of concept (POCs) that foster customer trust, illustrate value, and expedite the closing of deals.

• Engage with security and IT stakeholders to convey Superhuman’s security approach and navigate through technical evaluations.

• Exhibit the ability to lead discussions at the executive level with authority and assurance, acting as a trusted expert who can link Superhuman’s abilities to the strategic goals of educational institutions.

• Clarify integration capabilities—including APIs, MCPs, and agentic AI workflows—to technical buyers and decision-makers.

• Complete RFPs and respond to technical questionnaires for competitive bids.

• Collaborate with colleagues to continuously enhance SE processes, demo materials, and POC frameworks.

• Contribute to team knowledge through documentation, mentorship, and cross-functional enablement within the Education sector.

⛳️ Requirements

• Possesses over 5 years of experience in a Sales Engineer, Solutions Engineer, or technical pre-sales position within a SaaS environment.

• Has prior experience selling to educational institutions (colleges, universities, or K-12 organizations).

• Holds a practical understanding of agentic AI concepts, MCP (Model Context Protocol), and API-based integrations—capable of discussing modern AI architectures with both technical and non-technical audiences.

• Is enthusiastic about collaborating with educational prospects and customers to identify solutions and finalize deals.

• Works effectively with Security and IT stakeholders to fulfill technical requirements and foster client confidence.

• Applies knowledge of SaaS business models to define and influence solutions; utilizes data to create a persuasive value narrative.

• Communicates effectively with both technical and executive audiences.

• Willing to travel occasionally for client visits and industry events (approximately 25% travel).

• Demonstrates a proven ability to work autonomously with minimal supervision, proactively managing tasks and priorities across multiple projects, analyzing and executing work efficiently, collaborating effectively with cross-functional teams, and thriving in dynamic, results-oriented environments.

🏝️ Benefits

• Comprehensive healthcare coverage (including a broad spectrum of medical, dental, vision, mental health, and fertility benefits).

• Options for disability and life insurance.

• 401(k) and RRSP matching contributions.

• Paid parental leave.

• 20 days of paid time off annually, 12 paid holidays each year, two floating holidays annually, and flexible sick leave.

• Generous stipends (including those for caregiving, pet care, wellness, home office needs, and more).

• Annual budget for professional development and opportunities for growth.