Senior Sales Engineer

This is a fully remote position, open to applicants in Washington.

📋 Description

• Generate new revenue by collaborating with sales and client management teams for both new and existing accounts.

• Lead the discovery process for solutions, focusing on the technical, functional, and overall value proposition of our retailer and brand offerings.

• Prepare and deliver impactful sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations, both in-person and via screen-sharing meetings.

• Assess the business goals, data, and systems integration needs of prospective and current clients, recommending effective strategies to address these requirements.

• Develop and present ROI analyses and business cases that clearly quantify revenue impact, margin enhancement, and risk mitigation for economic buyers and C-suite executives.

• Engage economic buyers and executive stakeholders throughout the sales process, translating technical capabilities into business impact narratives to facilitate deal progression.

• Provide well-structured, value-oriented responses to RFIs and RFPs.

• Collect and prioritize client feedback, competitive insights, and industry information to advocate for improvements in product and service delivery.

• Relay market feedback to product management and services for integration into future product developments and service offerings.

• Work collaboratively across departments to ensure a smooth and strategic transition to service teams, sharing documentation of goals and requirements developed during the sales cycle.

⛳️ Requirements

• A minimum of 3 years in presales consultative roles or direct oversight of an e-commerce program generating over $10 million in GMV, including hands-on management of channel management or marketplace integration platforms.

• Must be located in the Pacific or Mountain Time Zones.

• A motivated, polished, and technology-savvy professional.

• Demonstrated experience in supporting teams to close six-figure contracts against seven-figure targets.

• Proven track record of applying a formal value-selling framework (e.g., MEDDICC or equivalent) in complex, multi-stakeholder sales environments; capable of building and defending business cases at the executive and finance levels.

• Familiarity with common client challenges in the retail and/or e-commerce sectors.

• Knowledge of the retail partner ecosystem, including marketplaces.

• Experience utilizing AI tools (such as ChatGPT, Copilot, Claude, etc.) to enhance outcomes; including but not limited to communication drafting, data analysis, prompt engineering, and documentation.

🏝️ Benefits

• Medical, dental, and vision benefits: Affordable health care plans and company HSA contributions starting on Day 1.

• A 6% 401(k) matching contribution.

• A competitive time-off package including 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; PTO increases to 22 days at 3 years of service and 25 days at 5 years.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance options.

• Pet insurance coverage.

• Legal assistance and identity theft insurance plans.

• Life insurance equal to 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• A $65/month remote work stipend for internet expenses.

• Opportunities for culture and team-building activities.

• Tuition assistance for continuing education.

• Career development opportunities available.

• Charitable contribution match up to $250 per year.