Senior Sales Engineer

This is a fully remote position, open to applicants in Utah.

📋 Description

• Drive the generation of new revenue streams by collaborating with sales and client management teams for both new and existing accounts.

• Lead the process of discovering solutions that highlight the technical, functional, and overall value proposition of our retailer and brand solutions.

• Prepare and conduct sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations both in person and through screen share-hosted meetings.

• Assess the business goals, data, and systems integration needs of prospective and current clients, recommending effective strategies to address these requirements.

• Develop and present ROI analyses and business cases that quantify revenue impact, margin enhancement, and risk mitigation for economic buyers and C-suite stakeholders.

• Engage economic buyers and executive stakeholders throughout the sales process, translating technical capabilities into narratives that demonstrate business impact and advance deal progression.

• Respond to RFIs and RFPs with well-structured, value-driven responses.

• Synthesize and prioritize client feedback as well as competitive and industry insights to advocate for improvements in product and service delivery.

• Communicate market insights to product management and services for integration into future product developments and service offerings.

• Collaborate across departments to ensure a smooth and strategic transition to service teams, sharing documentation of goals and requirements established during the sales cycle.

⛳️ Requirements

• 3+ years of presales consultative experience OR direct responsibility for an ecommerce program generating over $10 million in GMV, including hands-on management of channel management or marketplace integration platforms.

• Must be located in Pacific Time or Mountain Time Zones.

• A driven, polished professional with strong technological proficiency.

• Hands-on experience in supporting teams to secure six-figure contracts against seven-figure targets.

• Proven capability in applying a formal value-selling framework (e.g., MEDDICC or an equivalent) in complex, multi-stakeholder sales cycles; able to build and defend business cases at the executive and finance levels.

• Understanding of common challenges faced by clients in the retail and/or e-commerce sectors.

• Familiarity with the retail partner ecosystem, including marketplaces.

• Experience utilizing AI tools (such as ChatGPT, Copilot, Claude, etc.) to enhance and accelerate your results; this includes communication drafting, data analysis, prompt engineering, and/or documentation.

🏝️ Benefits

• Medical, dental, and vision benefits: Affordable healthcare plans and company HSA contributions beginning on Day 1.

• A 6% 401(k) match.

• A competitive time-off package that includes 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; after 3 years of service, PTO increases to 22 days, and after 5 years, it increases to 25 days.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance.

• Pet insurance.

• Legal assistance and identity theft insurance plans.

• Life insurance equal to 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month remote work stipend for internet.

• Opportunities for culture and team-building activities.

• Tuition assistance.

• Career development opportunities.

• Charitable contribution match up to $250 per year.