Senior Sales Engineer

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Drive the generation of new revenue by collaborating with sales and client management teams for both new and existing accounts.

• Lead the process of discovering solutions that highlight the technical, functional, and overall value proposition of our retail and brand offerings.

• Prepare and present sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations, both in-person and through screen share-hosted meetings.

• Assess the business goals, data, and systems integration requirements of prospective and current clients, recommending effective strategies to address these needs.

• Develop and present ROI analyses and business cases that quantify revenue impact, margin enhancement, and risk mitigation for economic buyers and C-suite stakeholders.

• Engage economic buyers and executive stakeholders throughout the sales process, translating technical capabilities into narratives that demonstrate business impact and facilitate deal progression.

• Respond to RFIs and RFPs with well-structured, value-oriented responses.

• Synthesize and prioritize client feedback, competitive insights, and industry information to champion improvements in product and service delivery.

• Communicate market feedback to product management and service teams for consideration in future product developments and service offerings.

• Collaborate across departments to ensure a seamless and strategic transition to service teams, sharing documentation of objectives and requirements established during the sales cycle.

⛳️ Requirements

• A minimum of 3 years of presales consultative experience or direct oversight of an e-commerce program generating over $10 million in GMV, including hands-on management of channel management or marketplace integration platforms.

• Must reside in the Pacific Time or Mountain Time Zones.

• A driven, polished professional with strong technology proficiency.

• Direct experience supporting teams in closing six-figure contracts against seven-figure targets.

• Proven ability to apply a formal value-selling framework (such as MEDDICC or equivalent) in complex, multi-stakeholder sales cycles; capable of constructing and defending business cases at the executive and finance levels.

• Familiarity with common client challenges in the retail and/or e-commerce sectors.

• Understanding of the retail partner ecosystem, including marketplaces.

• Experience utilizing AI tools (e.g., ChatGPT, Copilot, Claude, etc.) to enhance your results, including but not limited to communication drafting, data analysis, prompt engineering, and documentation.

🏝️ Benefits

• Medical, dental, and vision benefits: Affordable health care plans and company HSA contributions, effective from Day 1.

• A 6% 401(k) match.

• Competitive time off package featuring 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; PTO increases to 22 days after 3 years of service, and to 25 days after 5 years.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance available.

• Pet insurance offered.

• Legal assistance and identity theft insurance plans provided.

• Life insurance at 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month remote work stipend for internet expenses.

• Opportunities for culture and team-building activities.

• Tuition assistance available.

• Opportunities for career development.

• Charitable contribution matching up to $250 per year.