Senior Sales Engineer

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Facilitate the creation of new revenue streams with both new and existing clients, collaborating closely with sales and client management teams.

• Oversee the solutions discovery process to highlight the technical, functional, and overall value proposition of our retailer and brand solutions.

• Prepare and deliver compelling sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations, both in person and through screen share-hosted meetings.

• Assess the business goals, data, and systems integration needs of prospective and current clients, offering effective strategies tailored to meet those requirements.

• Develop and present ROI analyses and business cases that quantify revenue impact, margin enhancement, and risk mitigation for economic buyers and C-suite executives.

• Engage with economic buyers and executive stakeholders throughout the sales process, effectively translating technical capabilities into business impact narratives that facilitate deal progression.

• Respond to RFIs and RFPs with structured, value-oriented proposals.

• Synthesize and prioritize client feedback along with competitive and industry insights to advocate for and provide input on enhancing product and service delivery.

• Relay market feedback to product management and services teams for consideration in future product developments and service offerings.

• Collaborate across departments to ensure a seamless and strategic transition to service teams, sharing documentation of goals and requirements established during the sales cycle.

⛳️ Requirements

• A minimum of 3 years of presales consultative experience OR direct responsibility for an ecommerce program generating over $10 million in GMV, with hands-on management of channel management or marketplace integration platforms.

• Must reside in the Pacific Time or Mountain Time Zones.

• A motivated, polished, technology-savvy professional.

• Practical experience in supporting teams to close six-figure contracts against seven-figure targets.

• Demonstrated ability to apply a formal value-selling framework (e.g., MEDDICC or equivalent) in complex, multi-stakeholder sales processes, with the capability to build and defend business cases at the executive and finance levels.

• Understanding of common challenges faced by clients in the retail and/or e-commerce sectors.

• Familiarity with the retail partner ecosystem, including marketplaces.

• Experience utilizing AI tools (such as ChatGPT, Copilot, Claude, etc.) to enhance outcomes, including but not limited to drafting communications, data analysis, prompt engineering, and documentation.

🏝️ Benefits

• Medical, dental, and vision benefits: Affordable healthcare plans and company HSA contributions, starting on Day 1.

• A 6% 401(k) match.

• Competitive time off package including 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; PTO increases to 22 days after 3 years of service and to 25 days after 5 years.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Accident, critical illness, and hospital indemnity insurance.

• Pet insurance.

• Legal assistance and identity theft insurance plans.

• Life insurance equivalent to 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month remote work stipend for internet expenses.

• Opportunities for culture and team-building activities.

• Tuition assistance available.

• Career development opportunities.

• Charitable contribution matching up to $250 per year.