Senior Sales Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Spearhead the generation of new revenue streams with both new and existing clients, collaborating closely with sales and client management teams.

• Oversee the solutions discovery process, focusing on the technical, functional, and overall value propositions of our retailer and brand solutions.

• Create and present sales presentations, proofs-of-concept, strategic recommendations, and product demonstrations, both in person and through screen-sharing meetings.

• Assess prospective and current clients' business objectives, data and systems integration needs, and propose effective strategies to fulfill these requirements.

• Develop and present ROI analyses and business cases that quantify revenue impacts, margin enhancements, and risk reductions for economic buyers and C-suite stakeholders.

• Engage economic buyers and executive stakeholders throughout the sales cycle, translating technical capabilities into business impact narratives that facilitate deal progression.

• Respond to RFIs and RFPs with well-structured, value-oriented responses.

• Analyze and prioritize client feedback, competitive insights, and industry trends to advocate for and enhance product and service delivery.

• Relay market insights to product management and services for integration into future product developments and service offerings.

• Collaborate across departments to ensure a smooth and strategic transition to service teams, sharing documentation of goals and requirements generated during the sales cycle.

⛳️ Requirements

• A minimum of 3 years of presales consultative experience OR direct management of an eCommerce program generating over $10 million in GMV, including hands-on experience with channel management or marketplace integration platforms.

• Located within the Pacific Time or Mountain Time Zones.

• A driven, polished, and technology-savvy professional.

• Practical experience in supporting teams to close six-figure contracts against seven-figure targets.

• Demonstrated experience utilizing a formal value-selling framework (e.g., MEDDICC or similar) in complex, multi-stakeholder sales cycles; proficient in building and defending business cases at the executive and finance levels.

• Awareness of common client challenges in the retail and/or e-commerce sectors.

• Familiarity with the retail partner ecosystem, including marketplaces.

• Experience leveraging AI tools (such as ChatGPT, Copilot, Claude, etc.) to enhance outcomes, including but not limited to communication drafting, data analysis, prompt engineering, and documentation.

🏝️ Benefits

• Medical, dental, and vision benefits: Affordable health care plans and company HSA contributions available starting on Day 1.

• A 6% 401(k) match.

• Competitive time-off package featuring 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; PTO increases to 22 days after 3 years of service, and 25 days after 5 years.

• 12 weeks of primary caregiver leave and 4 weeks of secondary caregiver leave.

• Insurance options including accident, critical illness, and hospital indemnity coverage.

• Pet insurance available.

• Legal assistance and identity theft insurance plans offered.

• Life insurance coverage of 2x salary.

• Access to the Calm app and the Employee Assistance Program.

• $65/month stipend for remote work internet expenses.

• Opportunities for cultural and team-building activities.

• Tuition assistance programs.

• Career development opportunities provided.

• Charitable contribution matching up to $250 per year.