Senior Sales Engineer – APAC

This is a fully remote position, open to applicants in Asia.

📋 Description

• Deliver technical support and manage relationships with existing enterprise clients across the APAC region.

• Collaborate with Sales and Solutions teams during pre-sales technical discussions, solution design, API consultations, and product and technical presentations.

• Assist new enterprise clients in navigating API integration, implementation, and onboarding processes.

• Advocate for Mandarin-speaking clients by working closely with Product and Engineering teams to enhance localized experiences and convert requirements into actionable specifications.

• Act as the product and technical expert for the Alpaca platform.

• Collaborate with local compliance and operations teams to gain insights into product requirements.

• Manage the entire technical sales engagement process, encompassing discovery calls, solution validation, RFPs, security questionnaires, and demonstrations.

• Develop sales support materials and product documentation, including resources in Mandarin.

• Liaise in Mandarin with local regulators, vendors, and partners, communicating requirements to global teams.

• Assist clients in adopting the Alpaca platform while ensuring high standards of technical and customer support; travel within the APAC region as necessary.

• Monitor product development timelines and support the testing and rollout of new features to partners.

⛳️ Requirements

• A minimum of 5 years of experience supporting enterprise/B2B clients in a technical, sales engineering, or solutions engineering capacity, preferably within API or SaaS-focused companies.

• Strong knowledge of REST APIs, SDKs, and software integration workflows.

• Practical experience with APIs, WebSockets, Postman, Grafana, and JSON.

• Native or business-level proficiency in Mandarin, complemented by exceptional customer communication skills and a thorough understanding of Mandarin business culture.

• Proficiency in business-level English for effective collaboration with global, cross-functional teams.

• Capability to simplify complex technical concepts into easily understandable language.

• A proactive self-starter who flourishes in a startup environment, adept at managing multiple tasks concurrently, working autonomously, and driving projects to completion with meticulous attention to detail.

🏝️ Benefits

• Competitive Salary & Stock Options

• Health Benefits

• New Hire Home-Office Setup: One-time USD $500

• Monthly Stipend: USD $150 per month via a Brex Card