Senior Sales Engineer, AI

This is a fully remote position, open to applicants in Sweden.

📋 Description

• Assist in identifying strategic opportunities throughout the WEST region, focusing primarily on Spain, along with Italy and Portugal.

• Collaborate with the sales team to strategize, prepare, and implement key deals within the sales cycle.

• Engage in discovery calls and detailed technical discussions.

• Develop and deliver impactful presentations and tailored product demonstrations.

• Design and propose solutions that align with specific customer needs and business objectives, emphasizing the benefits, capabilities, and value proposition of NiCE Cognigy.

• Identify and evaluate customer requirements, understand their challenges, and suggest how NiCE Cognigy can meet those needs.

• Work together with relevant stakeholders to relay customer requirements and suggest further enhancements.

• Offer technical assistance to the sales team prior to and during the sales process, addressing technical inquiries, showcasing NiCE Cognigy to prospective clients, and supplying product information.

• Keep informed about the competitive landscape and conduct technical comparisons between the company’s software and other conversational AI products on the market.

• Provide internal training to various teams within the organization.

⛳️ Requirements

• Consulting & Sales Engineering Expertise: Utilize your experience in roles such as consultant, sales engineer, or presales to deliver insightful and engaging demonstrations.

• Enterprise Software Proficiency: Bring your experience in the enterprise software sector, particularly concerning contact center or automation technologies.

• Programming Skills: Apply your JavaScript programming/scripting expertise, which is crucial for presales and enablement services. Knowledge of Java, Python, or similar languages is advantageous.

• Low Code & Conversational AI Experience: Experience in presenting conversational AI and generative AI technologies.

• Contact Center Knowledge: Familiarity with contact center technology (SIP and common contact center components such as SBCs, ACD, ASR, TTS, etc.), as well as experience in conversation design, IVR design, or chatbot design.

• Presentation Prowess: Be a confident and engaging presenter, capable of captivating your audience.

• Creative & Design Skills: Experience with video editing, Photoshop, or similar tools is a valuable asset.

• Tech Enthusiast: Demonstrate confidence in discussing and working with technology, with an ability to quickly learn new technologies.

• Technical Expertise: Possess in-depth knowledge of Cognigy, conversational AI technologies, NLU/NLP, and related software technologies, including UI/UX.

• Sales Acumen: Communicate complex technology in a straightforward manner, establish rapport with customers, and highlight Cognigy’s capabilities and value proposition.

• Communication & Collaboration: Exhibit excellent communication skills tailored to your audience and the ability to effectively collaborate with cross-functional teams (Fluency in English and Swedish is a must; proficiency in other Nordic languages is a plus).

🏝️ Benefits

• Join a rapidly expanding, market-disrupting global company where teams, composed of top talent, thrive in a dynamic, collaborative, and creative environment! As a market leader, each day at NICE presents opportunities for learning and growth, with endless internal career possibilities across various roles, disciplines, domains, and locations. If you are passionate, innovative, and eager to continually raise the bar, you could be our next NICEr!