Senior Sales Compensation Analyst, CaptivateIQ

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Serve as the primary system administrator for CaptivateIQ, overseeing end-to-end management, including configuration, data integrity, calculation logic, and platform governance.

• Ensure the maintenance of commission plan structures, rules, tiers, accelerators, and crediting logic within CaptivateIQ.

• Investigate and resolve any discrepancies in commission calculations using source data from Salesforce, HRIS, and billing systems.

• Assess CaptivateIQ change requests from Sales, Sales Operations, HR, and Finance, and propose implementation strategies.

• Convert new and modified compensation plans into precise CaptivateIQ builds in collaboration with FP&A and Sales Compensation leadership.

• Oversee data integrations and imports between CaptivateIQ and Salesforce, HRIS, and billing/ERP systems.

• Create and maintain reports and dashboards for commission audits, payout reconciliation, and visibility for leadership.

• Manage the commission payout calendar and the monthly/quarterly closing process, ensuring timely and accurate statements.

• Document configurations, workflows, and change history to maintain auditability.

• Assist with SOX controls and fulfill audit requests related to commission calculations and system access.

• Provide training and support to sales, finance, and HR stakeholders on commission statements and CaptivateIQ tools.

• Monitor updates to CaptivateIQ and suggest enhancements to improve accuracy, scalability, and user experience.

⛳️ Requirements

• A minimum of 5 years of experience in sales compensation, commissions administration, or a related finance/RevOps role.

• Extensive hands-on experience with CaptivateIQ is essential, encompassing plan building, formula and logic configuration, data connections, and administrative troubleshooting.

• Direct experience with CaptivateIQ is mandatory; candidates lacking this will not be considered.

• Proven experience as a system owner or lead administrator for a commissions or incentive compensation platform.

• Strong comprehension of quotas, accelerators, tiers, SPIFFs, draws, clawbacks, and multi-component plans.

• Advanced proficiency in Excel with the capability to reconcile large, imperfect datasets across various systems.

• Familiarity with Salesforce or another CRM as a source for commission data.

• Exceptional attention to detail and a focus on accuracy.

• Strong communication abilities to convey complex calculation logic to non-technical stakeholders.

• Capacity to work independently and take ownership as the internal expert and decision-maker for CaptivateIQ.

• CaptivateIQ certification or formal administrative training is preferred.

• Experience in supporting compensation plans within a private equity-backed or multi-business-unit software company is preferred.

• Knowledge of ASC 606 revenue recognition for commission expensing is preferred.

• Previous experience working directly with FP&A on plan design or compensation modeling is preferred.

• AI fluency suitable for the role, including responsible use of approved AI tools, sound judgment, and adherence to AI governance and security standards.

🏝️ Benefits

• Medical benefits

• Dental benefits

• Vision benefits

• Retirement benefits

• Life insurance

• Wellness programs

• Total time off

• Other employee perks

• Annual Bonus Plan

• Opportunities for learning and developing a rewarding career

• Autonomy to influence the evolution of CaptivateIQ

• Global collaboration opportunities