Senior Revenue Operations Specialist

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Act as the strategic Project Manager, converting GTM business needs into technical user stories, managing the development sprint backlog, and ensuring timely delivery of CRM and Operations enhancements.

• Oversee and enhance the RevOps Case Board and development queue, managing incoming requests, prioritizing high-impact systemic solutions, and ensuring strict adherence to SLAs.

• Define and implement cross-functional operational projects, including system audits, client offboarding architectures, and revenue validation workflows, ensuring the integrity of billing and collections.

• Develop, maintain, and continually enhance project management frameworks and standard operating procedures (SOPs) to improve operational scalability and system consistency.

• Manage the opportunity lifecycle in Salesforce, proactively ensuring all deals are accurate, complete, and compliant with contract requirements before closure.

• Oversee and optimize the cross-functional request queue via email and Slack, resolving complex deal-desk challenges and identifying trends to minimize future obstacles.

• Facilitate cross-functional collaboration between Marketing, Finance, Legal, Product, and Revenue Leaders to streamline and expedite the deal activation process.

• Ensure quality and data governance across tools, implementing automated checks and processes to maintain a clean, high-integrity pipeline.

• Plan data routing and enrichment frameworks to ensure all leads, contacts, accounts, opportunities, and other records have compliant, up-to-date data for accurate routing and predictable deal progression.

• Validate and maintain the centralized tracking engine for prospect and client eligibility, offering Revenue, Finance, and cross-functional partners a single source of truth.

• Serve as the System Owner for Revenue Tools, managing platform configuration, user governance, and data flows to maximize outbound sales efficiency.

• Strategize, create, and implement outbound communication sequences and outreach strategies within Apollo.io to support partnership and revenue objectives.

• Promote revenue tool utilization and ROI across the GTM team; collaborate with Marketing, Product, and Enablement to distribute critical enablement resources (e.g., battlecards) and proactively deliver tool training based on usage trends.

• Manage the execution and delivery of standardized external partner reports, ensuring total data accuracy and timely distribution.

• Collaborate closely with Leadership and the Office of the CEO to extract data, build lists, and prepare presentation metrics for high-stakes quarterly partner reviews.

• Oversee the operational execution of invoicing and payment tracking for services provided to partners.

⛳️ Requirements

• Bachelor’s Degree or a minimum of 2 years of experience in Sales Operations or with a Revenue Team.

• Proficient in Salesforce Sales Cloud, B2B Automation Tools, LinkedIn Sales Navigator, and other Revenue-Facing AI Tools.

• Administrative experience with Salesforce is a plus.

• Experience in Large Data Management and Data Analysis through spreadsheets.

• Self-motivated individual with strong analytical and problem-solving abilities, capable of translating strategy into actionable execution plans and priorities.

• Effective at building relationships and communicating with a variety of stakeholders.

• Possess a strong sense of urgency, organizational skills, and time management abilities to handle multiple priorities.

• Inquisitive, detail-oriented, independent, rigorous, and proactive.

• Team-oriented with a willingness to assist when necessary, while also being capable of working independently and as a self-starter.

🏝️ Benefits

• 💵 Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR).

• ✅ Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).

• 🌴 Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).

• 🩺 Premium Health Coverage – Comprehensive HMO via Maxicare.

• 🏦 Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay.

• 💻 Work Tools Provided – Laptop and essential work equipment included.

• 🫱🏾‍🫲🏽 In-person and virtual team get-togethers - To connect with your fellow Esusu colleagues.