Senior Revenue Operations Manager – US

📋 Description

• Analyze funnel performance, pinpoint bottlenecks, and suggest strategies to enhance velocity, conversion rates, and forecast accuracy.

• Drive cross-functional projects aimed at increasing efficiency, scalability, and operational discipline throughout the revenue engine.

• Develop and implement our AI transformation strategy for GTM, focusing on enhanced prospecting, automated insights, and workflows for Customer Success.

• Manage and refine the GTM technology stack encompassing marketing, sales, and post-sales functions, while creating AI-first automations and workflows. Current tools include Salesforce, HubSpot, Clay, Outreach, and Gong, with the stack set to evolve.

• Enhance data quality and operational dependability through automated audits, enrichment workflows, and scalable data governance practices.

• Oversee and optimize our enrichment engine and core GTM data infrastructure.

• Assist in critical operational processes such as deal desk, onboarding, and daily GTM execution.

⛳️ Requirements

• A minimum of 5 years of experience in Revenue Operations, Sales Operations, GTM Operations, or GTM Engineering.

• A proven history of managing and optimizing a contemporary GTM tech stack, which includes CRM, sequencing, enrichment, and analytics tools.

• Experience in redesigning business processes and spearheading cross-functional operational transformation projects.

• Demonstrated success in identifying, piloting, and scaling AI and automation applications within business operations.

• A solid understanding of end-to-end GTM workflows across Sales, Customer Success, Partnerships, and Solutions Architecture.

• Capacity to impose structure on ambiguity by developing frameworks, roadmaps, and execution plans.

• Exceptional stakeholder management and communication abilities, with a knack for quickly establishing trust across teams.

• A proactive approach and commitment to continuous improvement — you act swiftly, learn rapidly, and iterate frequently.

• Bonus points for familiarity with SQL and API integrations.

🏝️ Benefits

• Health insurance that includes international coverage, vision, and dental: 100% of the team member premium covered.

• Coverage options may vary by location; please refer to our benefits pages for additional details.

• Complimentary access to comprehensive mental health care, unlimited virtual therapy sessions (with a professional), and 24/7 access to resources.

• Life and Disability Insurance, with 100% of the team member premium paid.

• Flexible time off policy.

• Meaningful equity opportunities.

• Fully sponsored company retreats by Maze.

• A new MacBook (laptop), financed by Maze.

• Paid Family leave: 16 weeks for parents welcoming a birth or adoption.

• $500/month allocated for dependent health insurance coverage.

• If you have no dependents to add to your plan, you will still receive access to these funds to use for benefits that are important to you through our flexible a-maze-ing benefits, such as gym memberships, co-working spaces, food, travel, and more!

• A $1,500 remote work setup fund to help you establish a productive workspace.

• A flexible work schedule that allows you to manage your own hours.

• Monthly Bonus.ly points awarded to recognize teamwork, dedication, and helpfulness, which can be redeemed for gift cards and more.

• Virtual social events held throughout the year.

• Exciting SWAG, featuring some really cool merchandise.

• An open and transparent culture that includes virtual coffee chats, bi-weekly all-hands meetings, and more.