Deal Desk Manager, Revenue Operations

📋 Description

• Oversee the review and approval workflow for non-standard enterprise agreements.

• Assist with custom pricing models, savings plans, multi-year contracts, and volume discounts.

• Develop and uphold Deal Desk service level agreements (SLAs) in collaboration with the Sales team.

• Lead the implementation and management of CPQ systems in conjunction with Revenue Operations and Finance.

• Maintain pricing policies, discount frameworks, approval processes, and product catalogs.

• Collaborate with Finance to define bookings and ensure compliance with revenue recognition standards.

• Keep records of pricing precedents and deal histories.

• Create operational systems to facilitate renewals, amendments, and expansion processes.

• Ensure that deal configurations and contract values are accurately represented in CRM systems.

• Assist with quarterly closing procedures and ensure booking precision.

• Utilize AI tools for contract assessment, workflow automation, pricing evaluation, and approval routing.

• Remain informed about best practices in AI-driven commercial operations.

⛳️ Requirements

• Proven experience in Deal Desk, Sales Operations, or commercial operations within SaaS, PaaS, IaaS, or infrastructure sectors.

• Comprehensive knowledge of enterprise pricing frameworks, usage-based pricing, and contract governance.

• Background in managing CPQ systems such as Salesforce CPQ, DealHub, or Conga.

• Strong proficiency in CRM systems, with a preference for Salesforce.

• Familiarity with revenue recognition principles and enterprise contract frameworks.

• Experience working cross-functionally with Sales, Finance, and Legal departments.

• Excellent organizational and communication skills.

• Proven ability to manage multiple complex deals concurrently.

• Active engagement with AI tools for workflow automation or commercial operations.

• Successful completion of a background check.

🏝️ Benefits

• Significant equity in a rapidly growing company—everyone on the team receives stock options, allowing you to share in the success driven by your contributions.

• Comprehensive medical, dental, and vision plans.

• Flexible paid time off—take the necessary time to rejuvenate.

• Most positions are remote-first, fostering an inclusive and collaborative environment with Slack as the primary communication tool.

• $1,200 Home Office & Equipment Stipend—We provide you with the necessary tools and support to create your ideal workspace from day one.