Senior Revenue Operations Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate pipeline health, conversion metrics, and sales performance to pinpoint opportunities for enhancing revenue outcomes.

• Create and manage dashboards and reports that offer insights into essential revenue metrics such as pipeline coverage, funnel conversion, and forecast accuracy.

• Collaborate with Sales and Marketing leadership to generate actionable insights aimed at boosting go-to-market performance.

• Assist in forecasting processes and enhance the predictability of revenue performance.

• Recognize operational inefficiencies throughout the revenue lifecycle and develop scalable solutions.

• Refine core revenue processes, including lead management, pipeline management, forecasting, and inter-team handoffs.

• Standardize workflows and documentation to enhance operational consistency across teams.

• Promote the adoption of best practices throughout the revenue organization.

• Work alongside RevOps leadership to optimize and sustain the CRM and revenue technology stack (e.g., Salesforce, HubSpot, analytics tools).

• Enhance reporting infrastructure and improve data quality across systems.

• Assist in the evaluation and implementation of new revenue tools and automation initiatives.

• Partner with Sales, Marketing, Customer Success, Finance, and Product teams to ensure alignment on go-to-market processes.

• Contribute to planning initiatives like territory design, pipeline generation strategies, and sales productivity enhancements.

• Aid in leadership reporting and the preparation of materials for business reviews.

⛳️ Requirements

• 4–7 years of professional experience, ideally encompassing:

• Experience at a prestigious management consulting firm.

• Background in Revenue Operations, Sales Operations, or GTM Operations within a startup or technology firm.

• Strong analytical and problem-solving capabilities with the aptitude to transform data into operational enhancements.

• Experience with CRM platforms (e.g., Salesforce, HubSpot) and creating reporting dashboards.

• Proficiency in Excel / Google Sheets and data visualization tools (e.g., Looker, Tableau); familiarity with SQL or other analytical tools is a bonus.

• Excellent communication skills with the ability to distill complex information into clear insights for stakeholders.

• Highly organized and adept at managing multiple initiatives concurrently.

• Comfortable working in a fast-paced, high-growth environment where processes are continually evolving.

• Strong collaborator who enjoys working cross-functionally with Sales, Marketing, Finance, and Product teams.

🏝️ Benefits

• Flexible Time Off – Take the time you need to recharge.

• Parental Leave – Support for growing families.

• Health and Dental Insurance – Where applicable, to cover you and your loved ones.

• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.