Senior Revenue Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the main business process superuser for Salesforce and Salesforce CPQ.

• Oversee daily system operations, user assistance, and enhancement requests.

• Support and enhance quote-to-cash workflows, which include pricing, quoting, and approvals.

• Create reports and dashboards to provide visibility into the pipeline, forecasting, and productivity metrics.

• Ensure data consistency across go-to-market (GTM) platforms.

• Assist in the evaluation, implementation, rollout, and optimization of GTM technologies.

• Lead cross-functional initiatives related to GTM systems.

• Collaborate with teams in Revenue Operations, Sales, Marketing, and Finance to implement system improvements.

• Collect requirements and convert business needs into effective solutions.

• Offer user training, onboarding materials, and support for change management.

• Provide support for sales and end-users regarding GTM systems.

• Contribute to efforts aimed at maintaining data quality and hygiene.

⛳️ Requirements

• Over 5 years of experience in Salesforce operational administration, not including technical administration or development.

• Strong grasp of sales and go-to-market business processes, encompassing pipeline stages, forecasting, lead-to-opportunity flow, and quote-to-cash.

• Experience in a SaaS or recurring revenue setting within a small to mid-sized business.

• Operational expertise in Salesforce CPQ and quote-to-cash processes.

• Familiarity with GTM tools such as Outreach, data platforms, and marketing automation systems.

• Strong analytical skills and a mindset focused on process improvement.

• Exceptional attention to detail.

• Ability to work collaboratively across functions and communicate effectively with stakeholders.

• Preferred Salesforce certification(s), such as Advanced Admin or CPQ Specialist.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote work opportunities.

• Professional development and training programs.

• Generous vacation and paid time off policies.