Senior Resident Architect

This is a fully remote position, open to applicants in United States.

📋 Description

• Guide clients in the strategic use of Honeycomb and observability methodologies to achieve their technical and business objectives.

• Influence the organization of clients’ telemetry data, ensuring it is well-structured, governed, and effectively utilized.

• Collaborate with Customer Success Managers and Account Executives to convey Honeycomb’s value proposition, vision, and strategic direction.

• Provide expert advice on telemetry schema design and data modeling practices.

• Develop expertise in Sampling and the operational aspects of Honeycomb Refinery sampling.

• Educate, coach, and mentor engineering teams and leaders on observability, Site Reliability Engineering (SRE) principles, and best practices for instrumentation.

• Counsel clients on telemetry ownership, standards, documentation, naming conventions, and attribution methods.

• Diagnose and implement technical and sociotechnical solutions to customer challenges.

• Create reusable training materials, presentations, blog articles, white papers, demos, and reference architectures.

• Act as the voice of the customer in internal Engineering and Product Management discussions.

• Keep abreast of Honeycomb technologies, products, and the broader observability landscape.

⛳️ Requirements

• Profound knowledge of OpenTelemetry, including its projects, components, SDKs, and overall ecosystem.

• Solid grasp of telemetry data modeling, event schemas, cardinality, and long-term queryability.

• Capability to comprehend application architecture and flow for optimal instrumentation.

• Familiarity with AWS, GCP, or Azure environments.

• Practical experience with Terraform, Kubernetes, and Helm.

• Knowledge of CI/CD tools and practices, such as CircleCI and GitHub Actions.

• Prior experience in Software Development or System Operations.

• Strong preference for experience with large-scale distributed systems.

• Proficiency in at least one programming language such as Ruby, Python, Go, JavaScript, Java, or .NET.

• Exceptional written and verbal technical communication skills, tailored to engineering teams and technical leadership.

• Eligibility to work in the United States.

• Honeycomb is currently unable to sponsor or assist with visa transfers.

• Hired individuals must confirm their identity and eligibility to work.

🏝️ Benefits

• Generous equity with an employee-friendly stock program.

• Transparent compensation based on experience levels.

• Unlimited paid time off (PTO).

• A distributed-first culture and mindset.

• Stipend for home office, co-working space, and internet expenses.

• Comprehensive benefits coverage for employees, including additional options for dependents.

• Up to 16 weeks of paid parental leave, regardless of the path to parenthood.

• Annual development allowance.