Senior RCM Manager, Client Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee multiple clients, including strategic accounts with higher volumes.

• Proactively manage and guide client communications and RCMS service interactions.

• Consistently nurture and develop positive relationships with clients, particularly client executives.

• Set and manage client expectations according to the Service Level Agreement and make effective decisions.

• Collaborate with various departments within RCMS and Allscripts to address client concerns.

• Offer substantial analysis expertise, trend identification, and problem resolution.

• Provide high-level oversight on critical billing and collection statistics across various clients.

• Engage in Sales Cycle demonstrations and/or walkthroughs.

• Serve as a subject matter expert.

• Assist the AVP in business-related matters.

⛳️ Requirements

• Proficient in CPT and ICD coding as well as medical terminology.

• Comprehensive knowledge of email, search engines, and the Internet.

• Capable of effectively utilizing payer websites and LaserFiche.

• Intermediate practical knowledge and proficiency in Microsoft products, including Outlook, Word, Excel, and PowerPoint.

• Preferred experience with MS Access and Crystal Reports.

• General understanding of various billing systems, EMRs, and interfaces, with the ability to learn and regularly use them.

• Prior experience with various billing systems such as Next Gen, Pro, Allscripts, Epic, among others.

• Accounting skills are preferred.

🏝️ Benefits

• Holidays

• Vacation

• Medical insurance

• Dental insurance

• Vision insurance

• Company-paid life insurance

• Retirement savings