Senior Quality Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Lead the management of supplier quality across India and Asia, ensuring adherence to BusPatrol policies, customer expectations, and international standards.

• Conduct audits of suppliers and manufacturing processes to confirm compliance and maintain preparedness.

• Deliver clear and actionable reports regarding supplier performance, risks, and initiatives for continuous improvement.

• Uphold independence and objectivity in all supplier interactions.

• Collaborate closely with BusPatrol’s engineering department.

• Serve as the main quality liaison between BusPatrol Engineering and overseas manufacturing partners during New Product Introductions (NPI).

• Oversee the execution of EVT/DVT builds, End of Line (EOL), Factory Acceptance Testing (FAT), Manufacturing Execution Systems (MES), and readiness of manufacturing lines.

• Provide insights on quality and manufacturability for test plans, certifications, and process requirements.

• Audit and validate supplier readiness to ensure quality and reliability prior to production ramp-up.

• Assist with documentation requirements (PPAP, ECR/ECN, etc.) in partnership with the HQ Document Control team.

• Lead investigations into supplier and manufacturing quality concerns, including persistent failures and systemic component challenges.

• Facilitate root cause analysis and 8D reporting, ensuring that corrective and preventive measures are executed in accordance with BusPatrol policies and contractual obligations.

• Collaborate with internal teams—such as Engineering and Field Installation & Service Operations—to gather field data and tackle quality issues.

• Function as the company's representative for direct supplier engagement during escalations and interventions.

⛳️ Requirements

• 10–15 years of experience in Quality Management, Supplier Quality Engineering, or Manufacturing Oversight within global supply chains.

• Strong expertise in ISO/TS standards, PPAP, APQP, and related quality frameworks.

• Proven experience in supporting NPI activities, including EVT/DVT/PVT builds, EOL builds, PPAP submissions, and ECR/ECN/NCR deliverables.

• Practical experience in leading root cause analysis, implementing corrective actions, and closing 8D reports with suppliers.

• Familiarity with Product Lifecycle Management (PLM) workflows and collaboration with document control teams.

• Outstanding communication skills, both verbal and written, with the capability to clearly convey complex information to global stakeholders.

• Established record of integrity, independence, and reliability in managing suppliers.

• Willingness to travel extensively internationally (Asia + U.S.). Must possess a valid passport with no restrictions for entry into the following countries: USA, Japan, China, Vietnam, Philippines, etc.

🏝️ Benefits

• Global Exposure: Engage with suppliers and leadership teams across Asia, the U.S., and other regions.

• Career Growth: A clear pathway to expanded regional and global leadership opportunities in quality.

• High Impact: Influence supplier performance and product reliability at the foundational level.

• Ownership & Independence: Operate autonomously while representing the company's interests with suppliers.

• Values-Driven Culture: Integrity, objectivity, and accountability are central to our operations.