Senior Property Adjuster

This is a fully remote position, open to applicants in California.

📋 Description

• Gather and obtain statements from insured parties, vendors, and witnesses.

• Perform phone and/or field investigations to assess coverage and damages, distinguishing between allegations and facts in each incident.

• Engage and communicate with a diverse range of individuals.

• Articulate benefits, coverage details, and the claims process both verbally and in writing, adhering to regulatory and statutory requirements.

• Identify and appropriately manage moderately complex coverage issues.

• Assess and establish claim values based on the receipt and evaluation of property damage data.

• Negotiate settlements within authorized limits with insured parties to resolve initial claims.

• Maintain database production reports and systematically document and update claim files using company systems such as CACS, HUON, HOC, GUIDEWIRE, etc.

• Manage expenses related to assigned responsibilities.

• Verify and interpret coverage by collecting essential information to ensure policy applicability.

• Objectively identify and address concerns that may arise during audits.

• Collaborate with both internal and external departments as necessary.

• May participate in legal proceedings as required.

• Respond promptly and effectively to customer inquiries and issues.

⛳️ Requirements

• Bachelor's degree.

• Equivalent combination of education and experience is acceptable.

• 4-6 years of prior experience in claims handling.

• 4-6 years of experience in property claims administration.

• 1-3 years of experience in the construction sector.

• Familiarity with best practices and procedures in claims administration.

• Moderate knowledge of insurance principles, fault assessment, negligence, and subrogation is required.

• In-depth understanding of vehicle and building repair processes and third-party liability issues.

• Proficient in Microsoft Office Suite, general computer software, and claims management software.

• Moderate leadership skills are necessary.

• Strong organizational and planning skills are required.

• Excellent oral and written communication skills are essential.

• Advanced interpersonal skills are required.

• Must possess a valid driver's license with an acceptable Department of Motor Vehicles record and minimum liability insurance as mandated by the state.

• An insurance/claims adjuster license may be necessary for claims administration in specific states.

🏝️ Benefits

• Health coverage for medical, dental, and vision.

• 401(K) savings plans with company match and pension.

• Tuition assistance.

• Floating holidays and paid time off for community volunteer initiatives.

• Paid parental leave.

• Wellness programs.

• Employee discounts on memberships, insurance, travel, entertainment, services, and more!