Senior Project Manager, Professional Services

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the entire project lifecycle from pre-kickoff through to closure, ensuring timely, budget-compliant, and high-quality delivery.

• Formulate and manage project plans, resource allocation strategies, and project timelines.

• Generate project documentation and artifacts to establish an effective project management practice.

• Collaborate with clients to comprehend requirements, collect project information, and deliver updates.

• Direct and oversee technical resources, including engineers and consultants.

• Recognize and address project risks, issues, and dependencies, while formulating contingency plans.

• Create and maintain project documentation, including plans, status reports, and meeting minutes.

• Work in tandem with sales, product, and support teams for cohesive alignment and communication.

• Ensure that delivery adheres to industry best practices and offers exceptional client services.

• Perform post-implementation reviews and apply improvements for future projects.

⛳️ Requirements

• Over 10 years of experience in IT project management, particularly within the security domain.

• Strong knowledge of SIEM solutions, encompassing their architecture, functionalities, and implementation processes.

• Proven track record in managing projects following standard methodologies, including both waterfall and Agile approaches.

• Exceptional project management competencies, including project planning, risk management, and team leadership.

• Outstanding communication and interpersonal abilities, capable of engaging with clients, technical teams, and internal stakeholders.

• Capacity to thrive in a fast-paced, dynamic environment with multiple projects and tight deadlines.

• Strong analytical and problem-solving skills, adept at identifying and mitigating project risks.

• Demonstrated experience in leveraging AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency, and drive business outcomes.

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.

• Familiarity with SIEM solutions such as Splunk, IBM QRadar, Exabeam, or LogRhythm.

• Project management certification, such as PMP, is preferred.

• Experience with cloud-based SIEM solutions.

🏝️ Benefits

• Market leader in compensation and equity awards.

• Comprehensive physical and mental wellness programs.

• Competitive vacation and holiday offerings for employee recharge.

• Paid parental and adoption leave.

• Professional development opportunities available to all employees, regardless of level or role.

• Employee Networks, neighborhood groups, and volunteer opportunities to foster connections.

• Vibrant office culture featuring world-class amenities.

• Great Place to Work Certified™ on a global scale.