Senior Project Manager

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the comprehensive delivery of large-scale, cross-functional projects from their initiation to execution and completion.

• Collaborate with Directors of Operations, Product, Engineering teams, and Operations to define, design, and develop project objectives.

• Establish project governance, including timelines, milestones, and success metrics (KPIs/OKRs).

• Identify risks, issues, and dependencies, and implement strategies for mitigation and resolution.

• Maintain clear and consistent communication with stakeholders, including senior leadership.

• Coordinate resources, manage priorities, and ensure alignment among various teams.

• Lead change management initiatives to facilitate the adoption of new processes, tools, or programs.

• Monitor project performance, providing regular status reports and insights.

• Seek opportunities for process enhancement and operational efficiency.

• Support the end-to-end process for preparing, elaborating, and following up on business UATs.

• Execute and coordinate UAT test cases, document defects, track issue resolution, and provide stakeholders with status updates.

• Collaborate with technical and business users to collect feedback, validate system changes, and ensure readiness for successful deployment.

⛳️ Requirements

• Bachelor's degree or equivalent relevant experience.

• Project Management Professional Certification (PMI) is preferred.

• Proficient in English, both oral and written.

• Over 7 years of experience in project or program management within a complex, fast-paced environment.

• Proven history of successfully delivering enterprise-level initiatives with measurable outcomes.

• Strong skills in stakeholder management and executive-level communication.

• Capable of leading meetings in English with large audiences, including VP-level stakeholders.

• Proficient in project management methodologies (Agile, Waterfall, or hybrid approaches).

• Demonstrated ability to handle multiple priorities and navigate through ambiguity.

• Excellent analytical, problem-solving, and decision-making skills.

• At least 2 years of experience supporting business systems validation UATs or related QA/business operations activities in a cross-functional setting.

🏝️ Benefits

• Health insurance coverage.

• 401(k) retirement savings plan.

• Paid time off for work-life balance.

• Opportunities for professional development.

• Access to employee resource groups.