Senior Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete delivery of designated workstreams within the Amadeus GDS transformation.

• Manage extensive, intricate projects and formulate comprehensive project plans.

• Establish project scope, objectives, deliverables, tasks, resources, dependencies, and critical paths.

• Represent CTM in meetings with customers and vendors, providing updates on project status, dependencies, and risks.

• Maintain a consolidated schedule of project milestones within an external multi-party project plan.

• Identify and address the impacts of the GDS transition on business processes, agent workflows, customer experiences, technology platforms, and operational teams.

• Collaborate with business and operational leaders on change management, communications, training, and readiness initiatives.

• Act as an escalation point for difficult project-related issues.

• Manage changes in project scope, identify risks, and develop contingency plans.

• Coordinate project closure, documenting lessons learned and conducting retrospectives on project phases.

• Communicate progress, challenges, and solutions regarding the project portfolio and individual projects to stakeholders and senior management.

• Foster business relationships that enhance project success and contribute to the growth of the project management office.

• Provide performance management, hiring, training, coaching, feedback, and development for direct and/or indirect reports as applicable.

• Promote employee engagement and support the culture of the team and organization.

⛳️ Requirements

• A Bachelor’s degree or equivalent education and/or work experience is required.

• A minimum of 5 years of direct experience in a project management role.

• Experience in navigating complex technology transformations, platform implementations, migrations, or business process change programs.

• Proficient in risk management and change management practices.

• Experience overseeing large-scale testing, business readiness, cutover, and go-live activities.

• Ability to work independently as well as in a collaborative team environment.

• Experience in the Corporate Travel Management industry is highly preferred.

• Knowledge and expertise in project management concepts, methodologies, strategies, and technologies.

• Advanced skills in utilizing project management software tools.

• Familiarity with business travel management platforms and practices is considered a significant asset.

• Understanding of business and management principles related to strategic planning, resource allocation, leadership, production methods, and coordination of people and resources.

• Strong interpersonal skills with the ability to interpret communication styles across diverse disciplines.

• Competence in effective communication with individuals at all levels within the organization.

• Ability to garner support from upper management, clients, and various departments.

• Capability to drive change in alignment with company strategies and objectives.

• Strong logical and reasoning skills for evaluating alternative solutions and approaches.

• Excellent decision-making and leadership abilities with a focus on detail.

• Adaptability and capacity to manage stress effectively.

• Proficient in Microsoft Office Suite.

• Basic mathematical skills are required.

• Ability to read and interpret information accurately.

• Regular and reliable attendance is a must.

• Willingness to travel domestically and globally is required.

🏝️ Benefits

• Flexible work arrangements.

• Company-paid basic Life & AD&D Insurance.

• Company-paid Short-Term Disability.

• Voluntary Long-Term Disability Insurance.

• Comprehensive Wellness Program with incentives available to reduce medical insurance premiums.

• Supplemental insurance options including Life; Accident; Cancer; Critical Illness; Identity Theft Protection; and Legal Coverage.

• Three medical plan options: a High Deductible Health Plan, HMO plan, and Co-Pay medical plan.

• Health Savings Account (HSA) with company core contributions and matching.

• Flexible Spending Accounts.

• Dependent Care Savings Account.

• Dental Insurance Plan.

• Vision Insurance Plan.

• Nine company-paid holidays, including the day after Thanksgiving.

• Generous paid time off programs for vacations and sick days.

• Employee Assistance Plan with access to Talk Space Therapy.

• Family Medical Leave.

• Paid Parental Leave (4 weeks).

• Maternity benefits that utilize company-paid Short-Term Disability, plus Paid Parental Leave (4 weeks).

• Bereavement Leave.

• 401(k) Retirement Plan with a generous match per pay period.

• Student Loan Payment Match.