Project Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Follow up on permits and liaise with the appropriate building departments.

• Schedule and confirm appointments for customers.

• Oversee invoicing and assist with precise administrative processing.

• Track workflows, monitor outstanding actions, and ensure projects progress smoothly.

• Communicate confidently and professionally with customers and external departments via phone.

• Adjust priorities as situations evolve, ensuring urgent issues are addressed promptly.

• Verify information and completed tasks before submission.

• Utilize team communication channels efficiently, including responding to tagged tasks and taking clear ownership of assigned responsibilities.

⛳️ Requirements

• Exceptional spoken English with clear, neutral, and easily understandable phone communication.

• Strong organizational abilities and capacity to handle a high volume of competing priorities.

• A proactive mindset, along with the confidence to follow up and keep tasks on track.

• Keen attention to detail and a routine of thoroughly checking work.

• Ability to remain composed, constructive, and professional in a direct, fast-paced environment.

• Strong written communication skills.

• Willingness to learn new systems and processes; no specific software experience is necessary.

• Relevant experience in construction, permitting, or a similar operational setting.

• Background in a high-volume or similarly fast-paced environment.

• Experience managing multiple tasks, structured coordination, and adapting quickly to changing directions.

• Background in customer service, scheduling, administration, or workflow management.

🏝️ Benefits

• Comprehensive health insurance packages.

• Opportunities for professional development and training.

• Flexible working hours to promote work-life balance.

• Collaborative and supportive team environment.

• Competitive salary and performance-based incentives.