Senior Program Manager – Data & Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Build and sustain a cohesive portfolio of Data & Analytics projects, initiatives, milestones, and organizational commitments.

• Facilitate collaboration across analytics, data engineering, platform engineering, product teams, and various business functions.

• Create and uphold project plans, timelines, dependencies, resource allocations, and delivery milestones.

• Recognize delivery risks, conflicting priorities, and organizational hurdles; drive resolution or escalate in a timely manner.

• Ensure that organizational priorities are converted into actionable tasks with defined ownership, expectations, and measurable results.

• Organize and oversee the organization's operational rhythm, which includes project reviews, action tracking, progress updates, and follow-up.

• Monitor commitments, pinpoint execution gaps, and coordinate corrective actions with responsible leaders.

• Maintain transparency into project status, deliverables, obstacles, and decisions that require leadership focus.

• Manage cross-functional dependencies and resolve operational challenges.

• Develop repeatable processes that enhance execution consistency, accountability, and predictability in delivery.

• Handle tactical communications for Data & Analytics initiatives, encompassing project updates, milestone reports, delivery statuses, operational changes, and stakeholder coordination.

• Prepare and circulate regular program and portfolio updates.

• Create executive-ready reports, presentations, supporting analyses, and briefing materials.

• Highlight emerging issues, significant risks, and decisions needing leadership attention, along with context, impact assessments, and suggested actions.

• Collaborate with the VP of Data & Analytics on strategic communications, executive messaging, and stakeholder engagement.

• Oversee routine operational communications and escalate significant or strategically sensitive issues.

• Develop and maintain structured intake, triage, and prioritization processes for incoming tasks.

• Assess demand in relation to capacity, commitments, and strategic priorities with functional leaders.

• Enhance transparency regarding resource allocation, workload, delivery forecasts, and competing requests.

• Coordinate planning and delivery commitments across ongoing operational duties and strategic initiatives.

• Aid in transitioning towards predictable, scalable delivery.

• Develop and refine operational processes, tools, standards, and management routines within Data & Analytics.

• Minimize administrative burdens, eliminate redundant procedures, and enhance organizational efficiency.

• Establish operational metrics for delivery performance, predictability, and execution effectiveness.

• Strengthen cross-team collaboration, accountability, and organizational readiness.

• Support organizational planning, quarterly priorities, strategic initiatives, and operational transformation efforts.

⛳️ Requirements

• 8+ years of experience in program management, technical project management, business operations, or related roles, with ownership of complex cross-functional initiatives.

• Proven success in establishing and managing program operations within fast-paced, technically intricate organizations.

• Experience in working with data, analytics, software engineering, technology platforms, or related technical domains.

• Strong organizational and execution capabilities, with the ability to independently manage competing priorities, dependencies, and deadlines.

• Exceptional written and verbal communication talents, including operational reporting, executive presentation preparation, and stakeholder coordination.

• Demonstrated ability to influence outcomes, challenge assumptions, and drive accountability without direct reporting authority.

• Comprehensive knowledge of project and portfolio management tools, methodologies, and operational performance indicators.

• Ability to convert ambiguous leadership objectives into structured plans, deliverables, and execution processes.

• Strong analytical judgment, capable of synthesizing complex operational data into actionable insights, recommendations, and leadership decisions.

• Preferred: Experience supporting enterprise data platforms, business intelligence, analytics, or data product organizations.

• Preferred: Experience establishing program management or operational governance capabilities in growing or transforming organizations.

• Preferred: Familiarity with Agile delivery methodologies and contemporary project management and collaboration tools.

• Preferred: Experience in healthcare, financial services, or other complex, regulated business environments.

🏝️ Benefits

• Opportunities for career advancement from within the organization across multiple locations in the US, South America, and India.