Senior Program Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Development of Project Plans, transition/rollout plans, RAIDS logs, and SteerCo reports.

• Predicting Go Live dates to guarantee projects are launched on schedule and within budget.

• Collaborating with local HSP experts, fostering strong relationships and maintaining open lines of communication.

• Act as the Single Point of Contact (SPOC) for customers, leading regular status update calls.

• Facilitate seamless transitions to BAU operations.

• Collaborate with Sales, Marketing, and Operations leadership to pinpoint sales productivity gaps and prioritize key initiatives across the global sales team, including process enhancements, sales pitch training/toolkits, ongoing enablement/learning, and sales playbook development.

• Develop processes and conduct GAP analysis for clients.

• When assisting with Onboarding: Manage a portfolio of clients onboarding to HSP, which may encompass various projects including, but not limited to, Payroll, Accounting, Entity Management, and HR.

• Additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s or master’s degree in business or a related discipline.

• Over 5 years of demonstrated experience in program and/or project management.

• Proven expertise in stakeholder management and Change Management.

• Experience in leading and managing teams successfully.

• Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).

• Required industry experience in Payroll; knowledge of Accounting, EOR, and/or Entity Management, as well as technical expertise in international expansion, is advantageous.

• Essential knowledge of ADP Solutions, including methodologies and applications. Familiarity with Cloudpay and other Payroll vendor platforms is a plus.

• Strong problem-solving abilities and capacity to work independently.

• Excellent verbal and written communication skills.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development