Senior Professional Services Consulting Engineer

This is a fully remote position, open to applicants in Italy.

📋 Description

• Cultivate technical proficiency in Redis, Redis Enterprise, and Redis Modules, acting as a subject matter expert for our clients.

• Assist clients in achieving their technological and business objectives with Redis Enterprise through our comprehensive suite of products, solutions, and services.

• Provide hands-on technical implementation services, including comprehensive testing of completed solutions within client environments.

• Support clients with their Redis development initiatives using programming languages such as Java, MS.NET C#, Python, and Go.

• Collaborate closely with the client’s technical teams (architects, developers, PMOs, and C-level executives) to ensure successful deployment of production solutions within their settings.

• Partner with the Sales department to formulate effective account strategies and uncover new business opportunities within existing accounts.

• Conduct remote and onsite product training for our clients in a highly professional and engaging manner to enhance their project involvement.

• Leverage customer feedback and insights to refine product and technical materials, while relaying feedback to Product Management teams and R&D.

⛳️ Requirements

• Over 5 years of experience in post-sales consulting, preferably in database engineering for enterprise software.

• Practical experience in client library and server-side code development, RESTful APIs, and Linux.

• Previous experience with scalable and highly available distributed systems.

• Familiarity with Docker and Kubernetes is an advantage.

• Bachelor’s degree in Computer Science or a related field, or equivalent work experience.

• A collaborative team player with strong technical, communication, and time management abilities.

• Proficient in both written and spoken English.

• Willingness to travel up to 40% of the time when conditions allow; flexible location with options for office or home-based work, depending on sales team structure and management directives.

🏝️ Benefits

• Competitive salaries and equity grants.

• Flexible vacation time to encourage a healthy work-life balance.

• Health insurance, paid paternity leave, and a pension plan.

• Flexible working arrangements.

• Annual health and wellness budget to support a healthy mind and body.

• Regular team celebrations and recreational events.

• Lunch stipends.

• Home internet reimbursement.

• Opportunities for learning and development.

• Chance to impact a high-performance company on its journey to IPO.