Senior Product Strategy Advisor – Identity Strategy & Innovation

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide guidance to senior leadership regarding the strategy and modernization priorities of the enterprise identity platform.

• Create and suggest identity roadmaps and prioritize capabilities related to authentication, access, registration, identity proofing, trusted devices, fraud posture, and delegation.

• Formulate funding proposals, prioritization recommendations, and executive reporting to support enterprise investment decisions.

• Assess platform deficiencies, technology trends, and potential emerging threats.

• Promote the adoption of passkeys, adaptive MFA, alternative MFA, and streamlined account recovery processes.

• Develop strategies for fraud prevention and identity proofing to minimize reliance on passwords and SMS OTPs, enhance login success, and decrease support demands.

• Collaborate with teams in Personalization, Customer 360/profile, analytics, and enablement to ensure identity signals are reusable for personalized and governed experiences.

• Work together with architecture, engineering, security, and digital product teams to create scalable, resilient, and enterprise-aligned solutions.

• Assist in the modernization of federation and SSO, as well as scalable access governance.

• Create strategic recommendations for AI-agent access, agent identity, human-to-agent delegation, credentialing, and human approval workflows.

• Define services for reusable digital delegation and caregiver access.

• Lead pilot programs, develop value propositions, and measure success for future-state care, pharmacy, and agentic engagement identity capabilities.

• Highlight governance, consent, and policy decisions that require alignment from leadership.

• Spearhead high-visibility cross-functional identity initiatives.

• Persuade stakeholders to achieve alignment, prioritization, and adoption.

• Act as a trusted advisor and subject matter expert in identity.

• Convert complex business, security, and technical requirements into product strategies, roadmap recommendations, and executive narratives.

⛳️ Requirements

• Over 7 years of experience in Product Strategy/Management, Identity & Access Management, digital platforms, security technology, or related fields.

• Proven history of developing enterprise product strategies, roadmaps, investment narratives, and executive recommendations.

• Hands-on experience with registration, login, MFA, passkeys, account recovery, identity proofing, fraud controls, federation, SSO, and delegated access.

• Demonstrated ability to lead cross-functional initiatives and influence senior stakeholders within a highly matrixed organization without direct authority.

• Capacity to translate business, security, and technical requirements into measurable outcomes.

• Reliable cable broadband or fiber optic internet service with a minimum of 10 Mbps download and 5 Mbps upload speed for remote work.

• Experience in healthcare, pharmacy, benefits, or regulated environments where identity, consent, privacy, and access governance are essential (preferred).

• Knowledge of modern federation, OAuth/OIDC, SAML, token security, identity orchestration, adaptive authentication, or passwordless/passkey capabilities (preferred).

• Familiarity with AI-agent governance, delegated authority, lifecycle/traceability concepts, and caregiver/proxy/authorized-representative access models (preferred).

• Experience collaborating with personalization, customer-data, or content platforms to deliver reusable, shared-service capabilities (preferred).

🏝️ Benefits

• Eligibility for an annual bonus plan.

• Comprehensive medical benefits.

• Vision benefits included.

• Dental benefits provided.

• Programs for well-being and behavioral health.

• 401(k) retirement plan.

• Company-funded life insurance.

• Tuition reimbursement options.

• At least 18 days of paid time off annually.

• Paid holidays.

• Leaves of absence available.

• Flexible remote work arrangement.